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Customer reviews for SAMSUNG 85" Class Q6-Series 4K Ultra HD Smart QLED TV - QN85Q6DAAFXZA for
SAMSUNG 85" Class Q6-Series 4K Ultra HD Smart QLED TV - QN85Q6DAAFXZA
4.6 out of 5 stars
stars
1,457 ratings1,369 reviews
  1. 5 stars79% (1,149)
  2. 4 stars14% (205)
  3. 3 stars3% (37)
  4. 2 stars2% (25)
  5. 1 star3% (41)
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Showing 151-160 of 1,369 reviews
Oct 12, 2021
AT1120
2 out of 5 stars review

Lack of brightness is a real problem.

[This review was collected as part of a promotion.] This TV is unusable for certain conditions. Unfortunately, there is not enough brightness to make the set useful for watching TV or playing dark video games. I believe Samsung knows this is an issue because the unit came with the Brightness level maxed out as a default. I'm exploring returning this unit because of this issue.

Review from Samsung US
Helpful?2N3BTSL8XP8O13875908701
reply from Samsung Brand Ambassador

AT1120, Thank you for purchasing the Samsung Q80A TV and for sharing details of your image quality. To optimize your picture quality, please be sure your firmware is up to date with version 1805.4 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update. If the picture you are seeing is not to your liking after performing any necessary firmware updates, there are several picture settings you may want to try adjusting. You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode 1) Standard: Is the default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Is suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. Intelligent Mode also enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Home > Settings > General > Intelligent Mode Settings. Adaptive Picture, which is among the options, optimizes brightness and provides the best picture quality in real time, based on the lighting condition and the content you're viewing. I hope you can use these adjustment recommendations to set the image to your liking. If you would like further assistance with settings, features, or functions, please reach out to Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info ~ Samsung Specialist

Sep 24, 2021
Daniel
5 out of 5 stars review

Best TV

[This review was collected as part of a promotion.] I play video games on ps5 so I really love the hdmi 2.1 that allows me to play at 120hrz. Some of the shows look so clean and smooth that it looks like reality tv. I love Samsung products all around as I type this on my s21 ultra. 100% recommend both.

Review from Samsung US
Helpful?2N3BTSL8XP8O13875908701
Oct 13, 2021
Mitv
5 out of 5 stars review

It is a great tv

[This review was collected as part of a promotion.] My tv is only to watch tv, and videos many time I watch Netflix, sometimes I used for screen for my laptop it is incredibly you can to make exercise workout and enjoy that remote control it is light and very nice

Review from Samsung US
Helpful?2N3BTSL8XP8O13875908701
Oct 10, 2023
Buddy
1 out of 5 stars review

If you plan on pc gaming at all dont get this tv!!

Dont buy this tv seriously or any of its line if you are using it for pc gaming regardless of what the website says if your product doesnt work their tech support will gaslight you and tell you its a compatability issue. My gtx 3080 is compatible with the tv which is advertised and on the manual it says it can run the resolution i wanted and the tech support kept telling me it wasnt compatible and passing me around. Nvidia confirmed this was a tv issue and not a compatability issue as tech said when they blamed the video card.

Review from Samsung US
Helpful?2N3BTSL8XP8O13875908701
Sep 24, 2021
Ian1985
5 out of 5 stars review

Awesome TV

[This review was collected as part of a promotion.] Everything about this tv is awesome. We have had an issue with our Polk sound bar and we are not sure what is causing it. Other that, the tv is great right out of the box. I know from the bottom to top of the line, this class/model is a great fit for everyone

Review from Samsung US
Helpful?2N3BTSL8XP8O13875908701
reply from Samsung Brand Ambassador

Hi Ian1985, Thank you for choosing Samsung's Q60A TV and for your review. I'm sorry to hear you are experiencing difficulties with your soundbar. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We hope to hear from you. ~ Samsung Specialist

Jul 25, 2021
Ramjr511
5 out of 5 stars review

Bought this unit to make my wife happy

[This review was collected as part of a promotion.] I bought this unit to replace an older Sony model. My wife was always unhappy with the wires hanging out as it was mounted on a brick fireplace. So not only did I upgraded a 12 year old TV unit I was able to use the invisible single wire to make my wife happy.

Review from Samsung US
Helpful?2N3BTSL8XP8O13875908701
Apr 26, 2021
Porkchopz2017
5 out of 5 stars review

Amazing Product

[This review was collected as part of a promotion.] I use my Ssmsung TV to surf the web, stream movies and videos, play my Xbox Series X and PS5. The visual experience is amazing and I would recommend this Product to any and all those who can appreciate the visual appetites we technogeeks possess.

Review from Samsung US
Helpful?2N3BTSL8XP8O13875908701
Sep 24, 2021
MattL
5 out of 5 stars review

Good tv

[This review was collected as part of a promotion.] I went into the store looking for a new tv because my old one the back light went out. i was planning on getting a new one when i moves but time ran put. i am technical person and so i knew what i wanted. my current was a 50 and i wanted bugger the 65 was considerably more money so i didnt for that one. i jnew i wanted bright, good local dimming for good HDR, and finally a 4k resolution. Its not as good as OLED gets but this is much brighter then OLED gets. over alli very happy with it.

Review from Samsung US
Helpful?2N3BTSL8XP8O13875908701
Jul 1, 2021
SteVB
3 out of 5 stars review

Problems with YOUTUBE TV

i did a lot of searching for a 60 inch tv that would have the picture quality and options that make watching tv fun. but i have been having a problem with getting youtube tv. it will load up but then stop working when i select a channel or program. i called the support number for samsung and the tech guy tried to make some adjustments. then stated it must be a youtube problem. he game me an 800 number to call for youtube and it turned out to be a fax number or something as it only squealed in my ear. i have an amazon firestick and it works just fine in a hdmi port on the tv, but i didn't buy a smart tv just to put a firestick on it. i'm about ready to return it unless i can get some help to fix the problems.

Review from Samsung US
Helpful?2N3BTSL8XP8O13875908701
reply from Samsung Brand Ambassador

Hello SteVB, Thank you for your review of Samsung's Q60A TV. Your experience with the YouTube TV app has been shared with our product teams. Please make sure that Auto Update is turned on so that your apps can stay current with the latest updates and patches. Navigate to the Settings within the App Store and set Auto Update to: On. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Specialist

Sep 24, 2021
Shopping
5 out of 5 stars review

This tv is all you need

[This review was collected as part of a promotion.] Wr live our tv. You dont need anything else to plug in all apps are built in and we love it! It is very clear and high dimension. We have several windows and i do not get a glare on the tv. I love it

Review from Samsung US
Helpful?2N3BTSL8XP8O13875908701