Umaidn, Thank you for sharing your thoughts on the picture quality of your new 2021 Q80A QLED TV. If the picture you are seeing out-of-the-box is not to your liking, there are several picture settings you may want to try adjusting. You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode 1) Standard: Is the default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Is suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to: Settings > Picture > Expert Settings > to manually fine tune your image. For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Specialist

So glad to hear you're enjoying your Samsung TV, Smaclean!

Stargirl1337, I am happy to hear that you are enjoying the upgrade to your new 2021 Q60A QLED 4K TV. Quantum HDR brings dynamic tone mapping that draws from a wider range of color and brightness than standard HD. Deep blacks, vibrant imagery and detail always shine through. If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Specialist

Thank you, Futon! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Thank you, macrosaldarriaga! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV.

Thank you, Jojo Coulombe! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV.