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Customer reviews for SAMSUNG 85" Class Q6-Series 4K Ultra HD Smart QLED TV - QN85Q6DAAFXZA for
SAMSUNG 85" Class Q6-Series 4K Ultra HD Smart QLED TV - QN85Q6DAAFXZA
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4.6 out of 5 stars
stars
1,459 ratings1,371 reviews
  1. 5 stars79% (1,151)
  2. 4 stars14% (205)
  3. 3 stars3% (37)
  4. 2 stars2% (25)
  5. 1 star3% (41)
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Showing 111-120 of 1,371 reviews
Jul 27, 2021
Reviewer name: Bettertogether
4 out of 5 stars
4 out of 5 stars review

Amazing colors

[This review was collected as part of a promotion.] We love this QLED! It took me a month to do all my research to find what type of TV would suit my space, my eyes, and my media. We chose the Samsung QLED first and foremost bc the picture and colors are so clear, vibrant, and transitions are smooth. We especially love the apps and the overall layout of the system. Google assistant (or whichever smart assistant you choose) is convenient, voice searching on apps is great, and the sleekness of the tv complements my space. My only qualms are when using the apps they sometimes freeze when backing out of certain pages and it takes a good minute for the tv to recover. Second the tv is extremely low sitting on the stand provided, this maybe great for some but I have a cable box that sits in front of the tv since it's unable to fit underneath.

Review from Samsung US
Helpful?2N3BTSL8XP8O13875908701
reply from Samsung Brand Ambassador

Hi Bettertogether, Thank you purchasing Samsung’s Q60A TV and for your review. We value your feedback regarding the stand design of your TV. Please know your 65” Q60A TV’s stand is height adjustable for a total TV height of 34.3" (1.6" of clearance) or 35.3" (2.6" of clearance), giving you the flexibility to set your TV to your preference — raise it up to make room for a device or lower it to keep the TV close to your table. We appreciate you sharing your experience with app functionality as well. This issue may be related to your network connection and quality. We suggest you try the following: 1. Use 5G Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. You may want to enable automatic updates for conveniences. Go to Settings > Support > Software Update, then select Auto Update. Additionally, to optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care. This improves your apps performance as it frees up unused cached memory and closes background apps. If your apps are still freezing or not properly loading, please try cold booting your TV by holding down the power button on your remote for 5+ sec until the TV turns off and on again, deleting and downloading the apps again, and completing full reset of Smart Hub to correct the issue. I hope these tips help. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Specialist

Dec 16, 2021
Reviewer name: Michael J
5 out of 5 stars
5 out of 5 stars review

Fantastic features

I purchased this television back in late May and after setting it up I found that I actually love it. The size is great at 65” never owned a tv this large before. The streaming options on this smart tv are pretty awesome. Accessing YouTube, Prime & Disney and Netflix just to name a few is so quick. Picture quality is just what I wanted especially when watching football or hockey.

Review from Samsung Canada
Helpful?2N3BTSL8XP8O13875908701
reply from Operations

Thank you, Michael J! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Nov 3, 2021
Reviewer name: JRB
2 out of 5 stars
2 out of 5 stars review

My display had "BLOOMING" in all 4 corners during

I purchased the 85" Q6 (QN85Q6DAAFXZA) TV. My TV display was an issue for me. When light dark scenes were displayed, swirly light gray clouds overlaid all 4 corners. The cloudy spots are known as "BLOOMING". When the blooming happened, it made you think there was a tunnel or cloudy circle around the scene. Now this may have just been a defective screen or maybe a model defect. In any event, I returned it & purchased a Q8 series 85" Samsung to replace it. The Q8 series is much better & worth the additional money.

Helpful?2N3BTSL8XP8O13875908701
Jul 24, 2021
Reviewer name: Blacknight
4 out of 5 stars
4 out of 5 stars review

Awesome TV but....

I just got the Q60AA (2021) and would have given it a 5 star rating if I didn't realize that some common applications like Crave do not work on this model. Customer care tried to resolve it remotely but couldn't even find the app listed on the Smart hub. Samsung! Please try to fix this

Review from Samsung Canada
Helpful?2N3BTSL8XP8O13875908701
reply from Operations

Hi Blacknight, thank you for sharing your concern with us. Would you be able to share some more details with us so we can help? Give us a call at 1-800-SAMSUNG or use the live chat on our website (www.samsung.com/ca/support) 

Mar 1, 2022
Reviewer name: BckWest
1 out of 5 stars
1 out of 5 stars review

Whites clouding issues

On paper this TV sounds great and after much research, we bought one. I think we will return it as the white clouding issues are worrisome and annoying. If you touch the screen the colour in that spot changes and remains changed indefinitely. Pressure points from the packaging have left odd white cloud at the edge of the screen ---especially when the image is dark. It is frustrating and annoying and there seems to be no fixing it. So unfortunately I cannot recommend this TV

Review from Samsung Canada
Helpful?2N3BTSL8XP8O13875908701
reply from Operations

Hi BckWest, thank you for sharing your concern with us. Would you be able to share some more details with us so we can help? Give us a call at 1-800-SAMSUNG or use the live chat on our website (www.samsung.com/ca/support) 

Apr 30, 2021
Reviewer name: More7
4 out of 5 stars
4 out of 5 stars review

This TV has so many features

[This review was collected as part of a promotion.] We use this TV for streaming and gaming. It satisfies all our needs. The picture and sound are outstanding. Colors are very vibrant. It truly is a real addition to our home theater. We really like how the remote is very simple and easy to use accessing all the TV's features.

Review from Samsung US
Helpful?2N3BTSL8XP8O13875908701
Jan 20, 2022
Reviewer name: Nope1000000
2 out of 5 stars
2 out of 5 stars review

Crave app is constantly shutting down

I bought two months ago. Crave app is continually crashing. The 4K resolution is seedy sometimes. I have the exact same tv but in a 55” as well. It looks light years better with same content (ie) ps5, Netflix 4K and prime. As well as with the same settings. Was impressed with the 55” version but left kinda bummed about the 65”.

Review from Samsung Canada
Helpful?2N3BTSL8XP8O13875908701
reply from Operations

Hi Nope1000000, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks! 

Apr 19, 2021
Reviewer name: Danchay
1 out of 5 stars
1 out of 5 stars review

Dead pixels

TV arrived defective with dead pixels. Will update after repair.

Review from Samsung US
Helpful?2N3BTSL8XP8O13875908701
reply from Samsung Brand Ambassador

Danchay: We appreciate you sharing the details of your issue with dead pixels and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Dec 24, 2022
Reviewer name: Rhrajaa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great performance!

I bought this in January 2022 and I am satisfied with the Quality of this product

Review from Samsung Canada
Helpful?2N3BTSL8XP8O13875908701
reply from Operations

Thank you, Rhrajaa! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

May 17, 2022
Reviewer name: Renee
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Couldn't be any happier!

The picture is awesome! Colors have the right tone, etc. Very happy!

Helpful?2N3BTSL8XP8O13875908701