Goodyear2021: Thank you for choosing Samsung’s 2021 Q60A TV. I’m happy to hear that you are enjoying the picture brought to you by our Quantum Processor 4K Lite transforming what you’re watching into stunning 4K. Your thoughts regarding the remote control design are appreciated and will be shared with our product team. If you have any questions about features, settings, etc., Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Thank you, Oldhound! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Hi Kata, thank you for the positive feedback and five-star rating! We appreciate you taking the time to share your feedback and we hope you enjoy many years of great entertainment with your new Samsung Smart TV. ML