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Customer reviews for Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm) for
Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm)
4.2 out of 5 stars
stars258 ratings168 reviews
  1. 5 stars68% (176)
  2. 4 stars10% (27)
  3. 3 stars6% (16)
  4. 2 stars5% (12)
  5. 1 star10% (27)

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Showing 131-140 of 168 reviews
Sep 23, 2024
Michael T Smith
5 out of 5 stars review

Verified Purchase

Member's Mark Hotel Premier Hybrid Mattress

Comfortable, great value!

Helpful?56MNVX2X80RL13872900700
reply from Performance Sleep Products

Hi Michael -<br /><br />We are pleased to hear that you are happy with your purchase! Thank you for your review :)

Mar 11, 2025
GSW
5 out of 5 stars review

Verified Purchase

Comfortable

Surprisingly comfortable. Bought for a quest room

Helpful?56MNVX2X80RL13872900700
reply from Performance Sleep Products

Thank you for your review! We&#39;re so glad to hear that the mattress turned out to be surprisingly comfortable—especially for your guest room. We hope your guests enjoy a great night’s sleep whenever they visit!<br /><br />If you ever need help choosing another mattress or have any questions, we’re always here to help.

Jan 29, 2025
WG
5 out of 5 stars review

Verified Purchase

Boxed Mattress

feels like a regular mattress- will not dissappoint

Helpful?56MNVX2X80RL13872900700
May 8, 2025
Kathi
5 out of 5 stars review

Verified Purchase

Dream of a mattress

So glad I found this on the app! Super comfy and at a great price!

Helpful?56MNVX2X80RL13872900700
Feb 15, 2026
Patrick
2 out of 5 stars review

Look Elsewhere

Incredibly mushy, zero support. We put it on an adjustable platform and it was terrible, we are just waiting for a replacement mattress to then return this mattress… Definitely look elsewhere.

Helpful?56MNVX2X80RL13872900700
Feb 7, 2026
osfans
5 out of 5 stars review

Nice mattress

Just received our queen mattress yesterday and slept on it last night. We have the medium for firmness. I'd describe ours as more as medium-to firm. Great night's sleep - very comfortable and well made. We're happy with this purchase

Helpful?56MNVX2X80RL13872900700
Feb 2, 2026
BROOKE
1 out of 5 stars review

We have had this mattress less than 3 Months and it already has dents where we sleep. The one side never even rose all the way full so there is a slant Off the side

Helpful?56MNVX2X80RL13872900700
Nov 22, 2025
Michelle
5 out of 5 stars review

Love it!

Pleasantly surprised with this mattress. I was skeptical to purchase a box mattress but I'm definitely glad I did. The medium firmness is great to sleep on. We let it set up for 2 full days and it's so comfortable, soft and cool.

Helpful?56MNVX2X80RL13872900700
Nov 30, 2025
Ashley
5 out of 5 stars review

Camper mattress

Very comfortable and affordable mattress! Bought for our camper and fit great. 2 people plus a 70 lb dog. Couldn't ask for a better deal in today's economy.

Helpful?56MNVX2X80RL13872900700
Dec 1, 2024
Sagging2
1 out of 5 stars review

Less than 2 months and sagging

Neither of us are overweight, yet the mattress already is sinking after less than 2 months of use. Not even sure how to return it, still trying to figure that out.

Helpful?56MNVX2X80RL13872900700
reply from Performance Sleep Products

Hi Sagging2 -<br /><br />I am sorry to hear that the Member&#39;s Mark Hotel Premier Hybrid mattress did not meet your expectations. Sam&#39;s Club does offer our 100% Satisfaction Guarantee. Please use the link below for more information. Thank you for your review.<br /><br />https://www.samsclub.com/content/returns?xid&#61;ftr:return-refunds