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Philips 32" Class 6500 Series LED Smart TV

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Phillips 32' TV

Good

Happy camper

Great tv

walmart.com

Overall the picture is ok and if you are set up with and used to Roku, it is easy to get set up and running. This product is advertised as having an Ethernet LAN connector for a wired network connection but does not have one, at least on the version I have. It was the only tv of this size I found that said it did and because of the location I mounted it, really needs it. For this reason I will need to return it.

No LAN Connector

Great Value

Not that

[This review was collected as part of a promotion.] Been on the hunt for a new TV to put in my nephew's bed room as a surprise. I decided on this one and am very happy with my choice. It's surprisingly light weight for it being the size that it is. It took me no time to set it up and have all his favorite shows lined up and ready for him to watch. I really liked the short cut buttons to some of the apps that the remote has on it, it makes it even faster and easier to find what I'm looking for. It's a really good product for a really good price.

Easy to set up

Skyworth USA

Remote would not work properly. Called Phillips customer service and spent what seemed like hours on the phone over the course of two days. Absolutely zero help towards a resolution. The rep had no idea what she was talking about. She refused to let me speak to a supervisor or another rep who may know the product since she had no clue.  Instead of simply sending a new remote, they wanted pictures of the tv, receipt and serial #. Sent the pics which they said they couldn’t accept. Resent the pics and they rejected one of them. I called again and was told that the pics had to be sent from a desktop computer. In other words, they were just giving me the runaround. I finally threw in the towel and returned the tv.

Good luck if you need customer service

So far so good!!! We are impressed with this tv! The hardest part of the set up was the wall mount, which had nothing to do with the tv as we purchased a 360 degree mount separately from a different store. This tv was simple to set up. The Roku is included with the tv, so we did not have to purchase something separate to plug into it.  I love the sleep timer function as this tv is being used in a child’s bedroom. Crystal clear picture. Remote is easy to use. Perfect size for our bedroom setup.

Child’s room

Customer reviews for Philips 32" Class 6500 Series LED Smart TV

Member photos

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