[This review was collected as part of a promotion.] I bought this for our kids for Christmas (3rd wk of November) and was concerned it might not get here on time given the vague time frame for delivery. Brenda from customer service was so helpful throughout. From helping me with the initial purchase, to providing me with updates along the way, she was always extremely responsive and informative. Delivery was scheduled and came from the freight company a few weeks before Christmas (ahead of the expected timeframe given). I built the swing set with my Dad and while we thought we could do it in 6 hours or so (he's a retired tradesman and I have grown up in a similar environment), it still took us about 12-13 hours all in all. I was surprised by this since I consider both of us very handy, but we lost a lot of time just trying to dig the set into the ground to get it level. This was by far the greatest challenge so if possible I'd recommend leveling the ground first. Even though it took a while it was fairly easy all the way through. I was very very very impressed with the organization of all of the parts and how easily identifiable they were as we went through the steps to build. In fact, I was initially drawn and was willing to pay more for Gorilla since I knew many of the holes were pre-drilled and the reviews for set up/installation were pretty solid. I cannot stress enough how happy I am that I made this decision and did not settle for less. It would not have been worth it to buy a cheaper set that might come without these things. My only two issues were that the telescope came a little damaged to the point where I could not affix/mount it on the bracket that it came with, and there was one (one out of hundreds that is) 6" bolt that came with damaged threads and we couldn't get a nut onto the end of it. I emailed Brenda at customer service and once again, she answered me within 30 mins and had the two parts shipped to me right away. So great. The kids haven't spent much time on the swing set just yet and I have only had it up for less than 5 days, so I can't speak to durability etc., but overall I am very pleased with my experiences with Gorilla so far and I would definitely recommend.

We absolutely love this playset. Its not too big so it doesn't overwhelm our space and the kids play on and under it for hours. We have a 2 & a 4 year old. We also stapled landscape cloth at the bottom section under the platform and poured in 5 bags of washed pea gravel for endless truck and cup fun. Installation is absolutely the way to go - it took 2 professionals a few hours to do it and they knew what they were doing. It would have taken me days. Love it!

Outstanding product and easy to assemble. I would suggest this set/brand to anybody I know. The playset is still new, so I hope it stands the test of time, or more so the test of my two boys. Thanks for a great product and a great price. Plus my oldest lo

We bought this 4 years ago and it was a breeze to put together. My husband figured it would take a long time but he and his friend had it assembled in no time. Though the swing set sold with our old home, we see it when visiting friends, and it looks great! I wouldn't recommend any other company for sure!

[This review was collected as part of a promotion.] My husband and I bought this for our daughter. We decided to install ourselves and man I'm glad we did! It was so easy to put together! My daughter loves it so much! We've even recommended this to others!

Was easy to put together as long as you follow the directions. My son loves it and we can't keep him off of it now. We are so glad that we got this playset. It took us about 8 hours for two adults to inventory and build. It looks so great when you are

We absolutely love this playset. Its not too big so it doesn't overwhelm our space and the kids play on and under it for hours. We have a 2 & a 4 year old. We also stapled landscape cloth at the bottom section under the platform and poured in 5 bags of washed pea gravel for endless truck and cup fun. Installation is absolutely the way to go - it took 2 professionals a few hours to do it and they knew what they were doing. It would have taken me days. Love it!

However, I would redesign it so the components like the slide, rock wall can be interchanged to fit the needs of the home owner. It would have worked out better for me if I could have switched the slide to the side and the rockwall to the front due to th

[This review was collected as part of a promotion.] Our kids are loving this set! We've had it for about 4 months and some of the wood is already splitting and showing wear. Hopefully it holds up ok. One complaint is that the swings are too close together. I'm happy with the size and features overall.

[This review was collected as part of a promotion.] I purchased the set back in April, the delivery came in a couple of weeks. I put it together myself, would have probably gone quicker with 2 people. It is a bit overwhelming when you start going through all the parts but just take the directions one step at a time. Put a majority of it together over two days about 12 hours total. We were missing a couple of brackets to attach the monkey bars, contacted the company and they got the prices out right away. I have a 7 and 9 year old and they love it. They eat breakfast and lunch on the platform whenever they can. Overall, very happy with, solid construction and the price was pretty good too.