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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
4.6 out of 5 stars
stars
5,527 ratings1,574 reviews
  1. 5 stars80% (4,399)
  2. 4 stars11% (613)
  3. 3 stars4% (203)
  4. 2 stars2% (95)
  5. 1 star4% (217)

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Showing 51-60 of 1,574 reviews
Jul 24, 2026
Grandma
5 out of 5 stars review

Verified Purchase

No leaks at all!

These are great

Helpful?5GU7CLX9CFHV13870667945
Jul 1, 2021
Tigerlily
1 out of 5 stars review

Too small

Have been buying the Small-Medium for my mother for quite a while, and according to the sizing in the description, this new "Small" size should have fit her, since she only weighs 100 pounds. These look like something a baby would wear. They were too tight and too small. Not sure why Sam's would redo a product and make it worse.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Afternoon and thank you for your feedback. I recommend trying the new Women’s Medium which fits waist sizes 31-37 inches, pant size 8-16, and fits a weight range of 115-190 lbs. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size for you.

May 8, 2024
Rhuester
5 out of 5 stars review

Verified Purchase

Stadium buddy

Great to wear to sporting events, concerts, or a marathon. You don’t need to worry about missing the best part of the event anymore. Feel confident knowing you are protected by the best adult diaper on the market today! So go on have those 6 additional beers and have no fear cause you are protected by the best gear.

Helpful?5GU7CLX9CFHV13870667945
Sep 16, 2023
Karen
5 out of 5 stars review

Verified Purchase

Best total protection underwear you can find.

These are the best. I have tried so many others. These actually hold more and have had no leaking. They are the most absorbent. Any other brand is worthless. No embarrassing leakage. Very comfortable to wear. Definitely recommend this product. The best you can find.

Helpful?5GU7CLX9CFHV13870667945
Mar 8, 2022
TrulyTx
5 out of 5 stars review

Verified Purchase

Focus on work NOT leaks

I was hesitant to use this product as I am a larger woman. 286 lbs 5'3" with wide hips. The XL fit perfectly with enough stretch to feel comfortable. I was getting to the point where xl pads with the heaviest absorbency were not enough at times due to leakage on sides. That is not the case with these. I also have heavy menstrual periods due to premenopause which would cause leakage at night. These are perfect for that purpose as well. I am now worry free during work meetings and can focus on work instead of being distracted by potential embarrassment of leakage.

Helpful?5GU7CLX9CFHV13870667945
Jul 3, 2022
across the street
2 out of 5 stars review

WHAT HAPPENED?

These used to really good and economical. But now they are a waste of valuable room in my bathroom cabinet. For some unknown reason(s) somebody changed: * the softness of the material * the cut/configuration of the entire brief * the butt cuppage * the stretchability * the positioning and capacity of the pad * the comfortability. And, as a result I am now sitting on my sofa in a brief that is: * crawling up my butt (talk about being uncomfortable!) * wet with sweat * wet with peepee * is costing me more because each brief lasts a shorter length of time and requires more changes per day.They

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Afternoon and thank you for your feedback. Our apologies for all these occurrences. Please know that we take all feedback seriously and will pass this along. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Jul 4, 2021
chefie
2 out of 5 stars review

Too small

They changed the sizes. Now I have to get a XL and not a L. They said it was a repackage. Now just a marketing ploy. They wanted to put less in the package. Also they now leak and they are still almost to small. This is ridiculous and they knows what it going on. Less quality less material.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Afternoon Chefie. We appreciate your feedback. Member’s Mark has upgraded to our most comfortable fit ever, designed to feel more like real underwear. We have also adjusted our size guides to include our new size offerings, which may allow you to find an even better fit. You can refer to your waist size, pant size and/or weight to determine the best size for you. Women’s Small size fits waist sizes 20-30 inches, pant size 00-8 and weight range of 85-120 lbs. The new Women’s Medium fits waist sizes 31-37 inches, pant size 8-16, and fits a weight range of 115-190 lbs. The new Women’s Large fits waist sizes 38-44, pant size 16-22 and fits a weight range of 170-260 lbsThe new Women’s XL fits waist size 45-64, pant size 22+ and fits a weight range of 200-300 lbs.If you are on the tail end of any range, consider sizing up. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Oct 1, 2021
Louise
2 out of 5 stars review

How does this receive a 4 star review

I bought a package of the Members Mark Underwear for Women today in the local Sam's. After reading the reviews I wondered how they were given a 4 star review when every review I read was negative. I did not like these nearly as much as what I have been buying. They don't work nearly as well so when this package is used up, will go back to the product I have been buying. Very disappointing! Members Mark products have always been very good but the mark was missed on this product. I'm not calling customer service -- they don't care so will be a customer who falls between the cracks. You should listen to your customers who use these products and take responsibility for admitting you made a mistake and new and "improved" isn't always the best.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best product for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Sep 25, 2021
Eve22
5 out of 5 stars review

New Sizing Too Small!!!

I love the new color! I always purchased size Large. Now size Large is too tight! I tried size XL and the fit is a little big. I have been so happy with this product! I have been buying it for years. No other product compares! I hope you can go back to the old sizes you had? I will buy size XL for now even though the fit is not right.

Helpful?5GU7CLX9CFHV13870667945
Sep 19, 2021
sis
1 out of 5 stars review

They are PADS in paper PANTS!!!!!

What the heck have you done, this is a big big mistake. they are pads in paper pants!!!!! Please go back to the other ones, these new ones are not for bladder and bowel issues. never once did I come home from being out to wet pants (and not the paper ones). this new design a horrible ideal they are not for incontinence they are for menstrual cycles I mean really just look at the PAD, (YES ITS A PAD) as now I always have wet pants not just the diaper but my pants are soaked before I can get to use a restroom. IT'S A PAD NOT ADULT DIAPERS CALL IT WHAT IT IS!!!!!!! no since in contacting customer service they never ever do anything anywhere. the public is who hears what your saying and the public DO NOT LIKE THESE TYPE OF PADS FOR INCONTANCE, THESE ARE MORE FOR A LITTLE LEAK, A DRIP, NOT A FULL BLOWN BLADDER ISSUE. WE DID DIAPERS NOT PADS!!!! VERY UNHAPPY LIKE A LOT OF US ARE AND WILL BE LOOKING ELSE WHERE AFTER 5 YEARS AND A GREAT PRODUCT NOW GONE. BRING THEM BACK AND ILL BE BACK. IM MAD!!!!!!!!!!

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important product information. We look forward to hearing from you.