Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
4.6 out of 5 stars
stars
5,591 ratings1,591 reviews
  1. 5 stars80% (4,449)
  2. 4 stars11% (618)
  3. 3 stars4% (205)
  4. 2 stars2% (97)
  5. 1 star4% (222)

Member photos

  • +67 images
Sort by |
Showing 501-510 of 1,591 reviews
Nov 8, 2021
Reviewer name: Dano
1 out of 5 stars
1 out of 5 stars review

BAD decision to change

I regularly used the beige ones. This is a far INFERIOR product. Not near as comfortable as the previous Total Protection product in the blue-green box. Please bring the old one back! It was listed for Men/Women but comfortable.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Afternoon. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Jan 6, 2024
Reviewer name: TurquoiseFan
5 out of 5 stars
5 out of 5 stars review

Durable

I’m pleased with these. Better than Depends. I layer in a pad and dispose of it when needed. When I rip the pad out, this underwear stays intact, where Depends soon pulls apart.

Helpful?5GU7CLX9CFHV13870667945
Jul 13, 2021
Reviewer name: TSmith
1 out of 5 stars
1 out of 5 stars review

Sizing is off

I always purchase these for my mother in the L/XlL size and with the new change in sizes picked up the L for her and they are too small and tight in her stomach with no stretch. Highly disappointed and would like a refund.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Afternoon TSmith Thank you for your feedback. I recommend trying the new Women’s XL. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size for your mother

Aug 9, 2021
Reviewer name: Mrs G
1 out of 5 stars
1 out of 5 stars review

Awful

They're definitely not as the original ones were! They are very paltry. They leak and they are not absorbent! I am returning my purchase and will not buy again! It seems from the other reviews, that things have definitely gone downhill.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Afternoon Mrs. G. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Aug 9, 2021
Reviewer name: Top Cat TOM
1 out of 5 stars
1 out of 5 stars review

Terrible features/product

I have been buying this product for my wife for three years and this new version is terrible. Why did you change from a product that was working to one that is cheap and not working!!!!!!!! GO BACK TO THE OLD PRODUCT!!!!

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Thank you for your feedback Tom. Please call our customer service line at 888-301-0332 so we may obtain more product information. We are happy to assist and promise to refund or replace any item you find unsatisfactory.

Jul 29, 2021
Reviewer name: ceilsi
1 out of 5 stars
1 out of 5 stars review

Allergic to them

I have ALS. At night I use the unisex XL adult diapers. They are a bit too big, so I switched to this members mark ladies purple large. They do fit better but the purple breaks me out. I am allergic to the dye. I don't see how to return them.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Afternoon Ceilsi, we are sorry you experienced an irritation while wearing our Members Mark Underwear product. We take experiences like this very seriously, and would like to gather as many details as possible for our Quality Team. Could you please give us a call at 888-301-0332 ,when you have a free moment, so we can obtain some important product information and samples for review. We will be happy to help with refunding you for this product as well. Thank you.

May 11, 2021
Reviewer name: Jmader
5 out of 5 stars
5 out of 5 stars review

Great

[This review was collected as part of a promotion.] These work great. They are comfortable and fit well around the leg holes and waist. They are not extremely bulky so you cannot tell I have them on. They are absorbent enough that I can wear them over night.

Review from TryIt community
Helpful?5GU7CLX9CFHV13870667945
Apr 22, 2022
Reviewer name: Brenicky
5 out of 5 stars
5 out of 5 stars review

Great Fit

[This review was collected as part of a promotion.] I love the way they feel and the fit is great they really snug you and make you feel good without being bulky so you get the protection you need without everyone knowing you have them on I love them they are just what I needed

Review from TryIt community
Helpful?5GU7CLX9CFHV13870667945
May 21, 2021
Reviewer name: SueAnne
5 out of 5 stars
5 out of 5 stars review

Nice fit

[This review was collected as part of a promotion.] I received The Members Mark Total Protection Underwear for Women and I really like them. They fit really nice and they don't feel bulky and you can't see them when wearing pants and that's very important. They provide great protection with no leaks and that is also important.

Review from TryIt community
Helpful?5GU7CLX9CFHV13870667945
Jun 5, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great disposable underwear!

[This review was collected as part of a promotion.] I got this disposable underwear for my elderly mom and they are amazing! They fitted just right they don’t leak and there is no odors released. Love how we can easily dispose them. We definitely recommend them.

Review from TryIt community
Helpful?5GU7CLX9CFHV13870667945