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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
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4.6 out of 5 stars
stars
5,591 ratings1,591 reviews
  1. 5 stars80% (4,449)
  2. 4 stars11% (618)
  3. 3 stars4% (205)
  4. 2 stars2% (97)
  5. 1 star4% (222)

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Showing 491-500 of 1,591 reviews
Apr 28, 2022
Reviewer name: Wet
1 out of 5 stars
1 out of 5 stars review

Awful

They LEAK! Had to change my mother clothing every time she had a accident. I will go back to Tena much better protection and fix!

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning! We appreciate you contacting us. We’re disappointed to hear about the leakage your mom experienced while wearing the Member's Mark Underwear. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Mar 13, 2022
Reviewer name: MED
1 out of 5 stars
1 out of 5 stars review

WHAT A MESS

fall apart during wearing= fuzz all over clothes on inside- does not keep you dry- go back to old ones please

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Afternoon. We are sorry to hear about all these issues as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Jul 14, 2021
Reviewer name: annie
1 out of 5 stars
1 out of 5 stars review

sad

Disappointed in product they change the sizing and the quality of the product returning them to Sam’s Club.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning Annie. We have upgraded the design or our Underwear to fit and feel more like real underwear. Please reach out to our Customer service line at 888-301-0332. We will be happy to assist in finding the best size for you.

Jun 8, 2022
Reviewer name: glen
1 out of 5 stars
1 out of 5 stars review

changed sizes

new underwear have change large size to 38 to 44,too small . old size was 38-50 good fit, tried XL 45-54 fits to loose . going with different brand.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning Glen..We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Mar 17, 2023
Reviewer name: GMTerrie
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Worth Every Cent

I am truly very happy with purchase. This is the first time I have purchased this brand and I was shocked, It gives the protection needed and fits perfectly. I have used other brands and this is among the best.

Helpful?5GU7CLX9CFHV13870667945
May 10, 2023
Reviewer name: Customer
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Consistency

Raised prices and cut size down. Not good for those in between sizes. You have to go thru a whole box of ill fitted underwear before having to purchase a new box bigger size.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning. We have upgraded the design of our Underwear to fit and feel more like real underwear. Please reach out to our Customer service line at 888-301-0332. We will be happy to assist in finding the best size for you.

Aug 9, 2021
Reviewer name: Mrs G
1 out of 5 stars
1 out of 5 stars review

Awful

They're definitely not as the original ones were! They are very paltry. They leak and they are not absorbent! I am returning my purchase and will not buy again! It seems from the other reviews, that things have definitely gone downhill.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Afternoon Mrs. G. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Nov 8, 2021
Reviewer name: Dano
1 out of 5 stars
1 out of 5 stars review

BAD decision to change

I regularly used the beige ones. This is a far INFERIOR product. Not near as comfortable as the previous Total Protection product in the blue-green box. Please bring the old one back! It was listed for Men/Women but comfortable.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Afternoon. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Dec 4, 2023
Reviewer name: Jackie
4 out of 5 stars
4 out of 5 stars review

It's very true to size.

Just picked it up today, Sunday. Used today, and the fit is good. Let me say these are very true to size. I will give an update tomorrow if it allows me to. But for now, they are good.

Helpful?5GU7CLX9CFHV13870667945
Aug 3, 2021
Reviewer name: Will
1 out of 5 stars
1 out of 5 stars review

WAY TOO SMALL!!!

I purchased these for my 93-year-old aunt and she couldn't pull them up past her thighs. What happened with the sizing? This was a waste money and these are too small to give them to anyone else.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Thank you for your feedback Will. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size for your mother.