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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
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4.6 out of 5 stars
stars
5,529 ratings1,576 reviews
  1. 5 stars80% (4,399)
  2. 4 stars11% (613)
  3. 3 stars4% (203)
  4. 2 stars2% (96)
  5. 1 star4% (218)

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Showing 341-350 of 1,576 reviews
Jul 19, 2021
AWB
1 out of 5 stars review

Won’t buy again

Sam’s Club changed their offbrand adult briefs and the new ones ( this product) leaks terribly. The crotch area isn’t it large enough to catch the urine when it comes out even with a pad added to the brief!

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Oct 23, 2021
Lori
1 out of 5 stars review

Horrible Change

Ive been getting these for years for my mother and they have been the best.. Now the fit is much smaller and much less absorbant. Terrible choice Sam's Club ! Has anyone found any better replacement ?

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning Lori. We are sorry to hear about your mom's experience with sizing as we want our underwear to fit and perform their best for her. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Aug 10, 2021
Jeanny
1 out of 5 stars review

To smalllll

This brand of pull ups the med does not fit my mom. To small and she's small.old meds worked perfectly don't get. There terrible. Wish I could exchange to larger. If that fits. The older ones worked betterment.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Thank you for your feedback Jeanny. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size for your mom.

Jun 5, 2022
unhappy sams customer
1 out of 5 stars review

lousy size change

why did you change the size so we don't know what to buy anymore. We innocently buy the same size we have bought for years only to find it way too small. Seems dishonest to me.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Sep 8, 2025
Sandy
5 out of 5 stars review

Verified Purchase

Adult Breifs

Fit good

Helpful?5GU7CLX9CFHV13870667945
Sep 18, 2025
Johnny
5 out of 5 stars review

Verified Purchase

GREAT PRICE

AS GOOD AS NAMED BRANDS

Helpful?5GU7CLX9CFHV13870667945
Aug 21, 2025
Renee
5 out of 5 stars review

Verified Purchase

Staying dry

Works great for my mom

Helpful?5GU7CLX9CFHV13870667945
Oct 9, 2025
Jay
1 out of 5 stars review

Verified Purchase

Leak

Leaks, bj brand better

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning Jay, We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Jul 9, 2021
LJ
4 out of 5 stars review

Really Like The New Sizing

I'm more petite and have been using the GoodNites XL size primarily for my leaks. The alternative Always Discreet sag because their still too big for me. These new Members Mark are spot on sizing for me and they are a more panty like fit on me. Not the most absorbent but they are great for daytime and my lighter leaks since I'm not a heavy wetter. Their also very soft and comfortable.

Helpful?5GU7CLX9CFHV13870667945
Apr 24, 2023
Mlj
3 out of 5 stars review

Sam's vs Tena

I had used these in the past but switched to Tena a few years ago. Had get these in a pinch. They are not the same quality as before. The First time I put on one it leaked all over me. So embarrassing. When I wear them I double up, so you see for me it cost the same as Tena. The sizing is way off I checked the size and I was on the lower end of an X-Large, so I bought that size way too big . Will think twice before buying these again.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size