Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
Back to item details
4.6 out of 5 stars
stars
5,529 ratings1,576 reviews
  1. 5 stars80% (4,399)
  2. 4 stars11% (613)
  3. 3 stars4% (203)
  4. 2 stars2% (96)
  5. 1 star4% (218)

Member photos

  • +67 images
Sort by |
Showing 331-340 of 1,576 reviews
Jun 27, 2022
Shirley
5 out of 5 stars review

Verified Purchase

A life saver!

We use these for an elderly parent and they are AMAZING! They fit snug, hold a lot and are very comfortable for her. I love that we can buy these in bulk and get them delivered to our door as well.

Helpful?5GU7CLX9CFHV13870667945
Oct 11, 2024
Mark Gillespie
1 out of 5 stars review

Verified Purchase

wrong size sent to me

hit reorder on the website, was always a large for my mom, they sent small, did not realize it until she opened them and could not return them. So I wasted $35 or more on them.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Hi there. Our apologies for this occurrence. Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726 to better assist.

Nov 21, 2025
CAROLYNE
1 out of 5 stars review

Product is good quality. The problem, if they don't have it in stock, it costs an additional $8 for shipping, for plus members. It's the same will all of their orders reqiring shipping. I'm not sure how much for regular memberships.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Hi there. Our apologies for this occurrence. Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726 to better assist.

Apr 30, 2026
Jackie
3 out of 5 stars review

Not for me

Fit is poor, too much in front and not enough to cover me in back.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Thank you for your feedback. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best product for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

May 21, 2026
Dwan
2 out of 5 stars review

Does not hold. Went one time and it was all over the seat

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Oct 17, 2023
Smith 1998
5 out of 5 stars review

Excellent and worth it a must buy.. highly recomme

These are the best...they feel like real underwear.. soft and smooth...the absorbancy is excellent 👍 they are not as pricey as the expensive ones and in my opinion are better!..I have tried them all for My Mom...these have out done all the rest

Helpful?5GU7CLX9CFHV13870667945
Jan 27, 2022
marlene
1 out of 5 stars review

sizing

go back to old sizing. new size is horrible, one is too tight and the other is too big and crawls up where it shouldnt. also, broke out in terrible rash. i changed brands. please go back to you old material and sizing. thank you.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning Marlene! We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Nov 30, 2021
P Stanton
1 out of 5 stars review

DON’T WASTE YOUR MONEY

I returned these. They wouldn’t even hold a dribble. I mistakenly washed a pair. EVERYTHING TURNED PINK! You would think using dye that runs that bad would not be good for the wearer. Bring back Depends please.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning. We are sad to hear about your most recent experience. Since we always value our Member's feedback, if you have a moment, please call us at 888-301-0332 so we can learn more and help.

Oct 11, 2021
Steelmadness
2 out of 5 stars review

Much cheaper quality and mis sized

This item quality and fit have changed. Quality isnt as good and size was a s/m is now a small. Not happy with the change so now have to search for a better quality than members mark. Sad day for Sams Club

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning. Thank you for your feedback. I recommend trying the new Women’s Medium which fits waist sizes 31-37 inches, pant size 8-16, and fits a weight range of 115-190 lbs. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Aug 3, 2021
browni
1 out of 5 stars review

Not as good as the Original Member's Marks Diapers

I buy these for my mom, she has been using them for years. Your new version is not as good. They do not fit as well. Is there any way to get the old ones back.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning. We have upgraded the design or our Underwear to fit and feel more like real underwear. Please reach out to our Customer service line at 888-301-0332. We will be happy to assist in finding the best size for you.