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Sams Club
Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
4.6 out of 5 stars
stars5,474 ratings1,564 reviews
  1. 5 stars80% (4,355)
  2. 4 stars11% (607)
  3. 3 stars4% (203)
  4. 2 stars2% (92)
  5. 1 star4% (217)

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Showing 301-310 of 1,564 reviews
Sep 20, 2021
Hill
1 out of 5 stars review

Horrible product

I bought these for my 85yr old mother in law. I followed the size quide and it said she would wear a small. Took these home and waisted at least 5 trying to get them pulled up on her. They ripped every time. I was very disappointed and returned them. I will go back to buying the Walmart brand that I know fits and won't tear every time we put one on.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Oct 16, 2021
jn
1 out of 5 stars review

Design changes are just as bad as everyone says.

Just as all the other reviews state, I've been purchasing Member's Mark underwear for my Mom for some time without any problems. Almost immediately after starting this new box, we've had issues with leaks, spills, and discomfort because they are too thin and run too tight for her now. Sam's Club was very good about refunding the cost to us for these, but clearly, we cannot buy them in the future until they are changed again.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage and fit as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Sep 14, 2021
FILMcritic
1 out of 5 stars review

MM female disposable briefs

I have always purchased MM briefs for my 106 yr old mother. When I saw the changed box and additional sizes, I followed the sizing chart and she fit into the "Small " category. I purchased 2 boxes. I was totally disappointed to find that they were too small for her frail frame and ripped as I tried to put them on. The quality is terrible and the absorbency is not what it used to be. I will be returning the unused product and buying at BJ's in the future.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning. We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Jul 13, 2022
J Love
3 out of 5 stars review

Not Totally...But Okay

I bought these in June thinking that bulk would do better than an online brand. For me, the need is due to the side effects of surgery. These are not highly absorbent or total protection. Unfortunately, as soon as I realize that I have to go and I begin to move, my bladder releases. What I noticed is that when I can't move fast enough, and I'm still on my back in bed, urine leaks through. My bed pads have saved me a few times, but not often. Also, once I'm standing, if I don't make it to the bathroom, I noticed that urine leaks down my legs. These haven't been the most pleasant experience, but at least I know. I get the concept of being discreet, but the padding isn't as thick as I need it to be to keep me accident free. Moreover, because of the slimmer design, I can't keep them on when I have a slight accident. I'm already more than half through the pack, so I'll likely have to go back to the other brand. I'd recommend this product for light accidents, but not overnight or for someone who has a difficult time getting to the restroom without the possibility of leaking.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We are happy to assist and promise to refund or replace any item you find unsatisfactory

Sep 2, 2024
Cganger
5 out of 5 stars review

Verified Purchase

Good quality and price

Good size and fit. I feel they hold more than more expensive brands. Good price for large quantity.

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Feb 5, 2023
Smiley74
5 out of 5 stars review

Verified Purchase

Good product

Good product, smaller than expected. Other brands are more loosely fit for a large size.

Helpful?5GU7CLX9CFHV13870667945
Jan 16, 2024
T Tom
5 out of 5 stars review

Verified Purchase

Better than Depends

Better than Depends and at a much lower price

Helpful?5GU7CLX9CFHV13870667945
Sep 16, 2023
Geemaw
5 out of 5 stars review

Verified Purchase

Adult diapers

These are the Xcode best brand I have found for me!

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Jan 22, 2023
Larry
5 out of 5 stars review

Verified Purchase

If You Need This Type Of Product, Then Buy These!

These fit well, are absorbent and you can't beat the price or quality!

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Aug 5, 2024
Tink
5 out of 5 stars review

Verified Purchase

Must Try

I wear these when its that time of the month they are so handy

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