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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
4.6 out of 5 stars
stars5,476 ratings1,565 reviews
  1. 5 stars80% (4,356)
  2. 4 stars11% (607)
  3. 3 stars4% (203)
  4. 2 stars2% (92)
  5. 1 star4% (218)

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Showing 11-20 of 1,565 reviews
Feb 1, 2022
samsshopper
1 out of 5 stars review

Verified Purchase

Don't waste your money

If I could rate this with zero stars, i would. These must be made by a different manufacturer than the previous versions of this product. They are skimpier and smaller and the absorbtive material in the crotch tears easily. Because the fit is too small, it is easy to have "explosions" which make a big mess in a person's chair or bed. I strongly discourage this product and am very disappointed in Member's Mark for putting their label on it and in Sam's for selling it.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

May 26, 2023
Jafoimo
5 out of 5 stars review

Verified Purchase

Fit more like panties than some other brands.

It was a humbling change for my great aunt of 97. These not only helped her regain her dignity and minimize the mess when she didn’t quite make it, but she says they fit and wear almost like panties. No chafing or bunching, which is a huge bonus. She is not happy that she needs them, but she is happy that they don’t make her feel like she is wearing a diaper. Take it from her, these will make the transition easier.

Helpful?5GU7CLX9CFHV13870667945
Oct 27, 2024
Dismayed Mary
1 out of 5 stars review

Verified Purchase

Disappointed in New York

I always purchase Depends - Size Small (92 Count) from Sam's and have been very pleased with the product. So when I saw that Sam's had a Member's Mark Incontinence Underwear - Small (96 Count) and what appeared to be exactly the same, at a far better price, I purchased them also. Needless to say, while I purchased the same size and amount, the Member's Mark would not fit a small doll let alone and adult. I will donate them to a women's shelter in hopes that someone can use them but truly, I will be extremely cautious in purchasing anything different or new in the future.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning Mary, We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Mar 27, 2025
MagicBob
5 out of 5 stars review

Verified Purchase

Better than the well known brand

My wife has been using Depends for a couple of years now. She has tried other brands and always went back to Depends. Because of the price, which is significantly lower, I ordered her a box of the Member's Mark product for her to try. She likes the Member's Mark brand better than Depends and will continue with them.

Helpful?5GU7CLX9CFHV13870667945
May 4, 2025
Tee
3 out of 5 stars review

Verified Purchase

Fine for light to medium

Could be more absorbent. I generally put another pad inside because overflow happens. I tested absorbency by wiping 120 ml of water off the floor and it didn't get the water off the floor. Slow dribbling will be fine but bladder spasms will shoot out before absorbing.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Dec 29, 2025
WarHawk
5 out of 5 stars review

Verified Purchase

New User, Best I've Found

I've had stress incontinence occasionally for many years. I'm a 62yo disabled female 5'2" 138-145# normally. I've tried other brands occasionally & these by far are the best fitting (M) & most comfortable I have found. Even better than pads (tried multiple, even reusable) none of which ever seemed to stay in place or make me feel secure in day to day situations. These feel very much like regular underwear to me. Soft, comfortable, well fitting but not too tight around waist or leg openings. I'm prone to wear leggings & it isn't obvious to anyone that I'm wearing a diaper & it doesn't feel like one. The pricepoint for someone on a low fixed income is great as well.

Helpful?5GU7CLX9CFHV13870667945
Oct 25, 2022
Will
4 out of 5 stars review

Verified Purchase

My Elderly Mother Is Very Pleased

They fit my elderly mother well. She also states comfortable. Such a huge savings - I'm a Plus member, so free shipping. I order online, 2 pkg's of the 84 count Large, and delivered within a couple of days to my front porch. My mother is satisfied, and it's saving her a very significant amount of money, plus her "helper" and/or myself, aren't constantly going to store to buy more for her - which they are often not available in her size (out of stock). I love SAMS, and it's very beneficial being a Plus Member.

Helpful?5GU7CLX9CFHV13870667945
Sep 8, 2025
Retired Grandma
5 out of 5 stars review

Verified Purchase

Great fit

Switched from Always brand. A little more comfortable, I am 78 175 lbs

Helpful?5GU7CLX9CFHV13870667945
Jun 14, 2025
kathy
1 out of 5 stars review

Verified Purchase

poorly constructed

most of them were glued together rendering them unusable

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning Kathy, Thank you for your feedback. Our apologies for this occurrence. Since this is not what we typically hear regarding our Protective Underwear , we would like to obtain more information and possible samples back. Please call us at 888-301-0332 so that we may speak with you directly regarding these issues. Thank you

Sep 12, 2025
Deborah Elaine
4 out of 5 stars review

Verified Purchase

A little too thin not a absorb maximum

Not absorbent enough to hold between doctors appointments and getting back home

Helpful?5GU7CLX9CFHV13870667945