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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
4.6 out of 5 stars
stars
5,591 ratings1,591 reviews
  1. 5 stars80% (4,449)
  2. 4 stars11% (618)
  3. 3 stars4% (205)
  4. 2 stars2% (97)
  5. 1 star4% (222)

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Showing 11-20 of 1,591 reviews
Feb 1, 2022
Reviewer name: samsshopper
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don't waste your money

If I could rate this with zero stars, i would. These must be made by a different manufacturer than the previous versions of this product. They are skimpier and smaller and the absorbtive material in the crotch tears easily. Because the fit is too small, it is easy to have "explosions" which make a big mess in a person's chair or bed. I strongly discourage this product and am very disappointed in Member's Mark for putting their label on it and in Sam's for selling it.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

May 4, 2025
Reviewer name: Tee
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Fine for light to medium

Could be more absorbent. I generally put another pad inside because overflow happens. I tested absorbency by wiping 120 ml of water off the floor and it didn't get the water off the floor. Slow dribbling will be fine but bladder spasms will shoot out before absorbing.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Oct 27, 2024
Reviewer name: Dismayed Mary
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disappointed in New York

I always purchase Depends - Size Small (92 Count) from Sam's and have been very pleased with the product. So when I saw that Sam's had a Member's Mark Incontinence Underwear - Small (96 Count) and what appeared to be exactly the same, at a far better price, I purchased them also. Needless to say, while I purchased the same size and amount, the Member's Mark would not fit a small doll let alone and adult. I will donate them to a women's shelter in hopes that someone can use them but truly, I will be extremely cautious in purchasing anything different or new in the future.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning Mary, We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

May 26, 2023
Reviewer name: Jafoimo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fit more like panties than some other brands.

It was a humbling change for my great aunt of 97. These not only helped her regain her dignity and minimize the mess when she didn’t quite make it, but she says they fit and wear almost like panties. No chafing or bunching, which is a huge bonus. She is not happy that she needs them, but she is happy that they don’t make her feel like she is wearing a diaper. Take it from her, these will make the transition easier.

Helpful?5GU7CLX9CFHV13870667945
Jan 12, 2026
Reviewer name: Jackrenee
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Oh Happy Day “No more sneezing mishaps” 😉😉

Product is true to size as advertised. Product performs as promoted. Not happy I need product, but sincerely happy it's available.

Helpful?5GU7CLX9CFHV13870667945
Aug 10, 2026
Reviewer name: wesixcooks
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not for sensitive skin

Greatly irritated my skin even without any moisture in the diaper. They fit well and are reasonably attractive. Having to donate the entire box.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning! Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 . We are happy to assist and promise to refund or replace any item you find unsatisfactory.

Mar 1, 2025
Reviewer name: Harry
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Better Than Depends

We had been using Depends but decided to try these after we discovered the Member's Mark underpads. We actually prefer these over the Depends. They seem to fit better and do a better job of controlling odor and absorbing more.

Helpful?5GU7CLX9CFHV13870667945
Jan 24, 2023
Reviewer name: Denise
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Members Mark Does It Again!

These are great undergarments. The fit and absorption is good. I would highly recommend this product-it’s as good as the name brand. And at a better price.

Helpful?5GU7CLX9CFHV13870667945
Jul 9, 2025
Reviewer name: Sams Club is my Favorite
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Moms PREFERRED

Great capacity for incontinence. My mom prefers this brand over others for that very reason. Simple color as well. Great buy because her health insurance does not cover this!

Helpful?5GU7CLX9CFHV13870667945
Mar 13, 2022
Reviewer name: NA
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Size change = no good

Sizes recently changed, makes the fit not the same, and after going up in size, the results have been far from ideal, and im honestly going to have to switch brands unless the band is changed to be stretchy instead of squeezing the life out of me.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.