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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
4.6 out of 5 stars
stars5,474 ratings1,564 reviews
  1. 5 stars80% (4,355)
  2. 4 stars11% (607)
  3. 3 stars4% (203)
  4. 2 stars2% (92)
  5. 1 star4% (217)

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Showing 1,091-1,100 of 1,564 reviews
Aug 6, 2022
reeter17
2 out of 5 stars review

Not loving new sizing

Your product was the best for the price until you decided to make them just a little smaller. Now I've got to start looking and comparing again! New and improved is not better in this case! Please go back to the way they were!!

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Aug 9, 2021
Mrs G
1 out of 5 stars review

Awful

They're definitely not as the original ones were! They are very paltry. They leak and they are not absorbent! I am returning my purchase and will not buy again! It seems from the other reviews, that things have definitely gone downhill.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Afternoon Mrs. G. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Aug 9, 2021
Top Cat TOM
1 out of 5 stars review

Terrible features/product

I have been buying this product for my wife for three years and this new version is terrible. Why did you change from a product that was working to one that is cheap and not working!!!!!!!! GO BACK TO THE OLD PRODUCT!!!!

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Thank you for your feedback Tom. Please call our customer service line at 888-301-0332 so we may obtain more product information. We are happy to assist and promise to refund or replace any item you find unsatisfactory.

Dec 4, 2023
Jackie
4 out of 5 stars review

It's very true to size.

Just picked it up today, Sunday. Used today, and the fit is good. Let me say these are very true to size. I will give an update tomorrow if it allows me to. But for now, they are good.

Helpful?5GU7CLX9CFHV13870667945
Nov 8, 2021
Dano
1 out of 5 stars review

BAD decision to change

I regularly used the beige ones. This is a far INFERIOR product. Not near as comfortable as the previous Total Protection product in the blue-green box. Please bring the old one back! It was listed for Men/Women but comfortable.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Afternoon. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Aug 3, 2021
Will
1 out of 5 stars review

WAY TOO SMALL!!!

I purchased these for my 93-year-old aunt and she couldn't pull them up past her thighs. What happened with the sizing? This was a waste money and these are too small to give them to anyone else.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Thank you for your feedback Will. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size for your mother.

Jul 13, 2021
TSmith
1 out of 5 stars review

Sizing is off

I always purchase these for my mother in the L/XlL size and with the new change in sizes picked up the L for her and they are too small and tight in her stomach with no stretch. Highly disappointed and would like a refund.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Afternoon TSmith Thank you for your feedback. I recommend trying the new Women’s XL. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size for your mother

Aug 9, 2022
Not happy
1 out of 5 stars review

Don't Like The New Sizing

I always wore the small/medium fit perfect. Now I tried the med. and way to tight. The large is too big. Go back to the original sizing. If it's not broke, don't fix it. Just saying. Will have to find another source for my needs.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning and thank you for your feedback. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Apr 28, 2022
SASPURS
4 out of 5 stars review

Comfortable Total Protection Women Underwear

[This review was collected as part of a promotion.] I’m glad l tried these Members Mark Total Protection Woman Underwear. They feel comfortable. I wasn’t to sure on what size to get. I went with a side bigger. But even if I would of gotten a smaller size, the underwear are stretchy. I was afraid of the underwear not feeling comfortable throughout the day. It’s not like a regular underwear, but it’s not that bad to wear. At least I don’t have to worry about having an accident. I recommend this product.

Review from TryIt community
Helpful?5GU7CLX9CFHV13870667945
Apr 25, 2022
Swaiiswife53
4 out of 5 stars review

Great product

[This review was collected as part of a promotion.] I tried these and they worked pretty good, my only complaint is they seem to be overly bulky. I had bladder surgery and wanted to try these while I was healing, they did the job and if I ever need them again I'll make sure these are on top of the list. The color was perfect, sizing was true to size and they had no smell to them. I didn't want to walk around smelling like powder. If the size wouldn't have been so bulky i would have given a 5 Star ⭐ rating.

Review from TryIt community
Helpful?5GU7CLX9CFHV13870667945