Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size

Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for

Member's Mark Total Protection Incontinence Underwear for Women, Choose Size

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4.6 out of 5 stars

stars5,474 ratings1,564 reviews

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Showing 1,081-1,090 of 1,564 reviews

Oct 1, 2024

Ann B

4 out of 5 stars review

Verified Purchase

Fit and Price Good

Something in the materials causes irritation. Difficult to find hypoallergenic pads etc.

Helpful?

Aug 10, 2022

1 out of 5 stars review

Run So Small

Used postpartum: beware these run WAY too small/tight, especially when compared to Depends brand.

Helpful?

reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Aug 15, 2021

tf20

2 out of 5 stars review

disappointed

Hate them. I was expecting underwear and got a pad with a waistband. Totally uncomfortable, I feel like I’m wearing a poorly made thong.

Helpful?

reply from Consumer Relations

We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Mar 13, 2022

MED

1 out of 5 stars review

WHAT A MESS

fall apart during wearing= fuzz all over clothes on inside- does not keep you dry- go back to old ones please

Helpful?

reply from Consumer Relations

Good Afternoon. We are sorry to hear about all these issues as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Jun 8, 2022

glen

1 out of 5 stars review

changed sizes

new underwear have change large size to 38 to 44,too small . old size was 38-50 good fit, tried XL 45-54 fits to loose . going with different brand.

Helpful?

reply from Consumer Relations

Good Morning Glen..We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Jul 14, 2021

annie

1 out of 5 stars review

sad

Disappointed in product they change the sizing and the quality of the product returning them to Sam’s Club.

Helpful?

reply from Consumer Relations

Good Morning Annie. We have upgraded the design or our Underwear to fit and feel more like real underwear. Please reach out to our Customer service line at 888-301-0332. We will be happy to assist in finding the best size for you.

Apr 28, 2022

Wet

1 out of 5 stars review

Awful

They LEAK! Had to change my mother clothing every time she had a accident. I will go back to Tena much better protection and fix!

Helpful?

reply from Consumer Relations

Good Morning! We appreciate you contacting us. We’re disappointed to hear about the leakage your mom experienced while wearing the Member's Mark Underwear. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Dec 31, 2024

1 out of 5 stars review

POOR

I am sorry that I bought a large amount before trying them, DISAPPOINTED! These are not dependable and I have had leaks. DON'T BUY THESE!

Helpful?

reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Aug 9, 2022

Not happy

1 out of 5 stars review

Don't Like The New Sizing

I always wore the small/medium fit perfect. Now I tried the med. and way to tight. The large is too big. Go back to the original sizing. If it's not broke, don't fix it. Just saying. Will have to find another source for my needs.

Helpful?

reply from Consumer Relations

Good Morning and thank you for your feedback. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Aug 9, 2021

Top Cat TOM

1 out of 5 stars review

Terrible features/product

I have been buying this product for my wife for three years and this new version is terrible. Why did you change from a product that was working to one that is cheap and not working!!!!!!!! GO BACK TO THE OLD PRODUCT!!!!

Helpful?

reply from Consumer Relations

Thank you for your feedback Tom. Please call our customer service line at 888-301-0332 so we may obtain more product information. We are happy to assist and promise to refund or replace any item you find unsatisfactory.