Hello SSmith,<br /><br />We love hearing this, thank you! &#x1f60a; Sometimes the best purchases are impulsive ones, and we’re glad you&#39;re happy with the image quality and ease of setup. If you need any help down the line, feel free to reach out to us at tech&#64;swann.com.<br /><br />LV - Swann Team

Hi Margaret. You can connect up to 8 MaxRanger cameras to one hub, and Swann sell additional cameras separately if you'd like to buy more. We also sell the kits with either 2, 3, or 4 cameras.-SD, Swann Team

Thank you for sharing your 5-star feedback! We appreciate your support and are thrilled to hear you had a great experience.

Hello Jack,Thank you for your feedback! We're thrilled to hear you found the system easy to install and appreciate the solar battery and extended range. We understand the upload delay can be frustrating. Your network speed or signal strength might influence this. For tips on optimizing performance, feel free to email us at tech@swann.com. Your feedback is important to us. LV - Swann Team.

Thank you for your positive feedback mpmaloy54! We're glad you find the solar power feature beneficial. The MaxRanger 4K provides a live feed accessible through the Swann Security app. However, if you're looking for continuous recording, we recommend exploring our wired systems, which are better suited for that purpose. If you have any questions or need assistance, please email us at tech@swann.com. Your feedback is important to us. LV - Swann Team.

Hi Louw, Thank you for your feedback. We’re glad to hear that the setup process was straightforward and easy for you. We also appreciate you taking the time to share your concerns. Regarding the performance issues you’ve mentioned: 1. Delay when connecting to the hub/app-based monitoring: It might be worth checking your network connection to ensure both the device and app have strong signal strength. You can also try restarting the hub or the app to see if that helps reduce the delay. 2. Movement detection lag: This can sometimes be influenced by factors like the sensitivity settings or the distance between the camera and the detected motion. We recommend adjusting the motion detection sensitivity through the app, or if the lag persists, checking if there are any firmware updates available for your device. 3. Image clarity fading over distance: This can be a common limitation of wide-angle lenses. If possible, try adjusting the placement of your cameras or experimenting with the resolution settings to see if it improves image clarity. If you haven’t already, I’d suggest ensuring your device is running the latest firmware and checking for any app updates. If the issues persist after these adjustments, feel free to reach out to us at tech@swann.com, and our team can troubleshoot further. We’re always here to help. Your feedback is truly appreciated. Mary - Swann Team

Hi Harold, <br /><br />Thank you for sharing your experience. We understand your concerns regarding image clarity and battery performance, and we appreciate the opportunity to provide some context.<br /><br />When cameras are installed facing the street in both directions, they are exposed to frequent motion from passing vehicles. This can significantly impact battery performance, particularly if the solar panel is not receiving consistent, direct sunlight throughout the day. In these conditions, more frequent recharging may be required.<br /><br />Consumer-grade CCTV cameras are designed for general home surveillance, such as monitoring people, animals, or activity around entry points using motion detection. They are not specifically built with the hardware or specifications required for reliable driver identification or license plate capture, especially at a distance or with moving vehicles. Factors such as wide-angle lenses, shutter speed, night vision limitations, video compression, and camera placement can all affect the level of detail captured.<br /><br />For best results, we recommend positioning cameras to monitor areas closer to the home, such as driveways, walkways, or entrances, where motion is slower and within the camera’s optimal range. <br /><br />If you’d like assistance with placement recommendations or have any further questions, please feel free to reach out to us at tech&#64;swann.com. We’re always happy to help.<br /><br />Your feedback is truly appreciated. Mary - Swann Team

We’re sorry to hear you’re having trouble with the solar charging. Our tech support team is here to assist you every step of the way; from checking your settings to ensuring your camera is positioned for optimal solar charging. We’ll go through all alternatives to help reduce the need for frequent recharging and make sure your camera works as expected.Please reach out to us at tech@swann.com, and we’ll be happy to walk you through adjustments and check for any other potential solutions that may include an external solar panel. Your satisfaction is important to us, and we appreciate the chance to assist you.Your feedback is important to us.LV - Swann Team