Customer reviews for Member's Mark 11-Piece Modern Ceramic Cookware Set forMember photos
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Chipping exterior
I have used these for 3 months and they’re chipping. I love the look and ceramic coating as it’s healthier than Teflon. I have hand washed them only, I will be returning them because if they’re chipping after only a few months they’re not worth the money.
Worked for about two weeks
They look nice and worked well for about two weeks and then they started sticking to everything even tho we listened to the directions and followed them to a T. We did not even put them in the dishwasher. It didn’t even matter if we put a ton of oil in the pan they would literally stick to everything and ruin our food. We cooked on medium to low heat used the correct tools cleaned them properly and did everything by the book and that did not seem to matter. These pans were terrible.
Wee are sorry to hear about your experience with the cookware set, MDM16. Thank you for following all the directions. To restore the performance of the non-stick surface, we suggest using a deep cleaning method. This involves soaking the cookware in hot, soapy water overnight and then thoroughly washing the surface the next morning. If you are still unhappy please know you can exchange or return the set anytime as part of the Member's Mark 100% Satisfaction Guarantee.
Verified Purchase
Amazing, love them , highly recommend!!
Best pans I have ever owned .There are a few steps that need to be done before use but followed directions, cooks great and even got the color I wanted. Was alittle bit hesitant to get at first because I have never used ceramic or even thought about using until I read how they are free of 3 different chemicals that other pots and pans carry and that was the deciding factor. Love them would highly recommend.
Don't hold up well at all.
These pans didn't make it 6 months before the inner coating started coming off. I don't use metal utensils. That annoyed me enough, but now one of them ruined 10 bucks of ingredients because it can't properly distribute heat. Over the same heat, it'd be boiling one minute and not the next, then suddenly scorching my fudge. These were a total waste of money.
We are sorry to hear about your experience, Pookie. Our cookware is equipped with a stainless steel stay-flat base specifically designed for use with induction cooking surfaces. It is important to ensure that the diameter of the pan’s induction base is equal to or larger than the size of the induction element being used. If the pan’s induction base is significantly smaller than the induction heating element, the induction sensor might not recognize the pan and therefore not activate the heat evenly. Please know you can exchange or return it for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee. You can contact Member Support at (888) 301-0332 if you need assistance.
Everything sticks to these pans!
Bought these in August, (it is currently 11/2/22) and everything o cook in sticks to these. Even using butter or oil and I can’t even cook an egg properly on these things. I have always hand washed these pots to be sure not to ruin them and we are only 2ish months in and I hate them. DO NOT BUY THESE!!!
Disappointed
I will start with the positives. They are beautiful. I love the gold accent and the Navy is just beautiful. They cook beautifully. They don’t stick and are easy to clean. I thought I had found my dream cookware! Now where the disappointment comes in is that I have owned these 3 months. They are chipping and scratching like crazy. The outside around the edges and the lids seem to be chipping the worst! The inside where the cooking surface has started to chip away as well. I am the only one in my home that cooks with these as well as the only one who washes them. I use only wooden and silicone utensils when cooking. I wait until they have cooled off before putting in water. I have babied this set as I wanted them to last but even with as careful as I am, they have not lasted! I don’t know if I got a bad batch or what is happening!
Thank you for your feedback. We have some tips from the instruction manual to maintain the cookware finish. The lids are made from cast aluminum for secure fitting and even heat distribution, which is heavier than conventional glass lids. Extra caution must be used when covering lids to cookware. Although this cookware set is dishwasher safe, HAND WASHING and drying are always recommended to help maintain the original look and performance of the interior and exterior finishes. When hand washing, use liquid dishwashing detergent and a sponge, nylon pad, or dishcloth when cleaning cookware. A non-abrasive polishing cleanser may also be used for stains. Do not use oven cleaner, harsh detergents, chlorine bleach, steel wool, or other abrasive cleaning pads. Please remember all Member’s Mark items come with a 100% Satisfaction Guarantee and can be returned anytime for a full refund.
not good
Wanted to love them but they are so bad. The flat ones are completely useless and everything sticks to them. And trust me when I say I followed all care directions and they are just so bad :/ I wish they would have worked out because they are so pretty but they don’t last looking pretty. Aside from everything sticking the outside gets ugly really fast and starts to peel.
We are sorry to hear about your experience, jessica. The best way to maintain ceramic cookware is to wash up after you finish cooking. 1. Make sure that the ceramic cookware cools down properly. This is a good tip to follow for all cookware to minimize the changes of cookware. Turn off the stove, and wait until the cookware is cool to the touch. 2. Wash ceramic cookware using warm water, mild washing up liquid and a soft sponge or washing pad. 3. If the food stains are tough then soak the ceramic cookware in water for 30 minutes before washing. you can prolong the life of your ceramic cookware through proper storage, ensuring regular deep cleaning, and cooking on low to medium heat. Also, this set comes with the Member's Mark 100% Satisfaction Guarantee and can be returned anytime.
Changes Color
I was so exciting to buy this set when they came out in the color pink. But after 2 uses my pans have changed color and his no longer pink but has became a white color. They cook food adequate enough for the price, but I’m very disappointed that they color isn’t staying pink because that is the reason why I bought the set. I would not recommend this product.
Thank you for the feedback and review, Erin, we truly appreciate it. Please remember that all Member's Mark items come with a 100% Satisfaction Guarantee and can be returned at any time. We also suggest cooking on low to medium heat and to let pans cool completely before cleaning. Though they are dishwasher safe, handwashing is also recommended to help retain the integrity of the pans.
Slightly Disappointed
I wanted to love these so much! I’ve been longing for Caraway pots and pans for a long time now and was SO Happy when I saw these at Sam’s. These cook wonderfully! They’re beautiful and wash clean exceptionally. My biggest fault for them is the handles DO get hot and one of them has already fallen off the lid. I’ve only had this set for a little over a week. Hand wash with Luke warm water and mild soap. I got racks to store them in so they aren’t clanged together. I’ve taken good care. The other kids are holding up so far but it’s not a good look after only a week for them to be falling apart. So very sad.
We are sorry for your experience with the pan set, Jess. Please contact Member Support at (888) 301-0332, and we'll do our best to make this right for you.
Verified Purchase
Excellent set
I have the black and gold. I don’t know what all the complaining is about. These are far better than anything I’ve had in the past including a super expensive brand. Not only are they beautiful but they do indeed get very hot and make a nice sear! They clean right up with minimal effort. I’m thinking the other negative reviews are user error. Ignore them.