I'm glad you're happy with how your Solo Soundbar Series 2 sits on your wall, Virginia. Don't forget that you can adjust the soundbar's Bass, Wall EQ and Dialogue Mode settings via the Bose remote control, to customise the sound to your liking. Warm regards, Fiona M. - Bose Customer Support

Hello, Kimberly! Thank you for sharing your feedback on your Bose Solo Soundbar Series II. We’re glad to hear that you’re enjoying the sound quality, as delivering premium audio performance is a core focus in our designs.<br /><br />We also appreciate your detailed observations regarding the remote size, the absence of a power button on the unit, and compatibility with certain TV remotes. Feedback like this is valuable. Our products are designed to integrate seamlessly with modern TV systems, and features such as remote functionality are intended to support a simplified setup and operation.<br /><br />To better assist you and explore available options, including replacement remotes or compatibility guidance, we recommend contacting Bose Customer Support directly: https://bose.life/4dEydRH<br /><br />Cedrick - Bose Customer Support

Hi Charles,thank you for sharing your feedback, and we’re sorry to hear about your experience with the Solo Soundbar Series II, especially when setup doesn’t go as expected.<br /><br />We appreciate you taking the time to try programming the universal remote, and we’re sorry it felt more complicated than it should have been. While many TVs are compatible, the setup process can vary depending on the model. <br /><br />To help resolve the issue, please follow this quick guide: https://bose.life/4a34bot<br /><br />You may also find these manuals helpful:<br /><br />-Owner’s Guide: https://bose.life/3RqNxc2<br />-Quick Start Guide: https://bose.life/43jDsAm<br /><br />Daisy - Bose Customer Support

Hi Diana! Thank you for sharing your honest feedback on the Solo Series II Soundbar. We’re glad to hear that you’re enjoying the sound quality and dialogue mode, but we’re sorry to hear about your experience with the connection and control limitations.<br /><br />Good news is it can be used with third‑party universal remotes. Instructions for programming a universal remote would be provided by the remote manufacturer to ensure compatibility with the soundbar.<br /><br />The Solo Series II uses an optical connection, which offers a simple and reliable way to deliver digital audio from a TV. Because optical connections use light rather than electrical signals, they are resistant to interference and help avoid common HDMI‑CEC control or compatibility issues. <br /><br />We truly appreciate your feedback, as it helps guide future product improvements.<br /><br />Daisy - Bose Customer Support