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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,445 ratings1,564 reviews
  1. 5 stars69% (2,393)
  2. 4 stars12% (423)
  3. 3 stars6% (217)
  4. 2 stars4% (131)
  5. 1 star8% (281)
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Showing 731-740 of 1,564 reviews
Feb 24, 2021
Reviewer name: TracyF
2 out of 5 stars
2 out of 5 stars review

Uncomfortable

I purchased this mattress a few weeks ago. Took it out the box and let it inflate for 5 days before sleeping on it. It appears the middle of the mattress did not fully expand and I have been waking up with severe back pain for weeks. I have contacted Sam’s through the app twice with no response. I am very unhappy with this purchase.

Helpful?2KZ9C46TI1Q813869824484
Nov 29, 2023
Reviewer name: Ess1234
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

7+ months pregnant

Mattress is decent and firm enough for my back. Was sleeping on an top of the line air mattress previously and it popped. Decided to get this mattress after looking at many others. 7 months pregnant and very supportive. It came right on time. Works for me.

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Dec 18, 2021
Reviewer name: JLee
2 out of 5 stars
2 out of 5 stars review

If you love memory foam, this is your dream bed

Note that this mattress will come in a box compressed and will pop open to a queen mattress which is impossible to return. It was way too soft for me and hurt my already poor back but has been a nightmare to return and I have found a return impossible.

Helpful?2KZ9C46TI1Q813869824484
Nov 3, 2020
Reviewer name: Reno
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Disappointed somewhat

I was disappointed with my new mattress. I thought I was buying a conventional type mattress and was surprised when I received it . It was described as a hotel type mattress but i having never seen one like it in a hotel and unlike other bed in a box type you can’t just return it . But , it is reasonably comfortable

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Aug 2, 2024
Reviewer name: JayLeo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Member's Mark Hotel Queen Mattress

Sleeps comfortably.

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Dec 29, 2023
Reviewer name: Lee
2 out of 5 stars
2 out of 5 stars review

So hot!

The biggest problem I have is this mattress does not cool at all. I bought this in summer and itwas hot. I thought it might be nice in winter, but I am still waking up sweating horrendously. Also the mattress is quite soft and trying to turn to my side I feel like im trapped in a giant marshmellow. I really wanted to live this mattress, but this mattress was a great let down.

Helpful?2KZ9C46TI1Q813869824484
Jul 7, 2021
Reviewer name: Rob
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Mattress Premier collection

Very comfortable

Helpful?2KZ9C46TI1Q813869824484
Sep 1, 2023
Reviewer name: Confused
5 out of 5 stars
5 out of 5 stars review

Woke up confused

This is a great mattress. I normally have trouble sleeping so this morning I was tired, got my son up and in the shower as he was gone I laid on his bed with this mattress. I fell asleep so easily and crashed hard. I woke up confused. I had a dream that I needed to take my son to the hospital, woke up and almost took him to the hospital. So yeah this is the mattress I will be upgrading to. Hopefully I can return my $2k mattress for this bit of bliss.

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Jun 19, 2022
Reviewer name: Toyia
1 out of 5 stars
1 out of 5 stars review

member mark hotel mattress

This product really is making me physically sick the chemical scents that’s coming through gives me migraines and the mattress is not comfortable at all. I have back problems and I wake up sore everytime. Haven’t had a restful sleep unless I take sleeping meds.

Helpful?2KZ9C46TI1Q813869824484
May 6, 2025
Reviewer name: Bill
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

A couple of questions?

The 12” queen is heavy. Purchased at my local club. Gave it an honest 36 hours of “breathing” to reach full size/shape. The carton reads “medium firm.” The model number on the box does not match anything on the Sam’s Club website. The emailed store receipt says “medium?” Can not reconcile this issue. There are ripples/ridges forming in the quilted top covering which suggests either the zipped cover or the mattress may be sized incorrectly. I’m determining if this is becoming an issue and what’s an acceptable remedy.

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