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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,445 ratings1,564 reviews
  1. 5 stars69% (2,393)
  2. 4 stars12% (423)
  3. 3 stars6% (217)
  4. 2 stars4% (131)
  5. 1 star8% (281)
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Showing 511-520 of 1,564 reviews
Dec 29, 2025
Reviewer name: ROBYN
1 out of 5 stars
1 out of 5 stars review

Terrible product and impossible return

Defective-as others have stated, it has a lump in the middle. Bought it for my guest room. Contacted Sam's through chat to find how to complete a return. They just said I needed to talk to the store. Store said I could put it back in the box (which is impossible) or wrap it in plastic. Then I get to stuff it into my car (which it won't fit in) and drive it back. I also don't live near Sam's so this whole thing is incredibly inconvenient. I tried to upload a picture, but this app only gives me an error message.

Helpful?2KZ9C46TI1Q813869824484
Nov 21, 2025
Reviewer name: Robert
1 out of 5 stars
1 out of 5 stars review

A total piece of crap!!!

I bought the full size mattress on sale and it's already developed rises in the middle of the mattress, it's one inch wider than my bed frame and instead of the supposed 12 inches , mine only came up to 10 inches…in short a total piece of worthless crap!!!

Helpful?2KZ9C46TI1Q813869824484
reply from Member's Mark Team

We apologize for this experience, Robert, and ask that you contact Member Support at (888) 301-0332 and give them a chance to make this right for you.

Nov 21, 2025
Reviewer name: todd
4 out of 5 stars
4 out of 5 stars review

good enough but remain to be tested

Better than expected. I did NOT like memory form mattress because I prefer firmer mattress with steadily support. I hate the endless sinking feeling that my husband's old memory form had as well as others I have tried. But this memory form mattress from Sam's does not give me that sinking, unstable, wobble feeling when in bed. I choose firm and to me it's medium. But good enough. I think firm is ideal for face-up sleepers but less ideal for side sleepers. The remaining question is how long can it stay in shape without becoming too soft or even collapsing.

Helpful?2KZ9C46TI1Q813869824484
Jan 6, 2026
Reviewer name: AG
5 out of 5 stars
5 out of 5 stars review

Don't let the price make you doubt your purchase

I have purchased 4 of these over the last 2- 3 years and will continue to purchase them. I had my doubts based on the price point, but I was pleasantly surprised. I originally bought them for me kids and they liked them. I recently purchased one for my guest room and have slept on it the last 2 nights. I realize that I need to replace my own mattress after only 4 years because I slept so well on this one!

Helpful?2KZ9C46TI1Q813869824484
Jan 23, 2026
Reviewer name: James
1 out of 5 stars
1 out of 5 stars review

Very disappointed.

Bought this mattress on 02/06/2023. It is now 3 years old and it is junk. A year ago it started to bunch up in places, and now sags with no support. From the sounds of others comments, no point in trying to get warranty service. Both my wife and I now have back problems.

Helpful?2KZ9C46TI1Q813869824484
reply from Member's Mark Team

We're sorry your mattress did not meet your expectations, James. If you would, please contact Member Support at (888) 301-0332 and they will do their best to make this right for you.

Dec 14, 2025
Reviewer name: Jean Ferenc
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I was concerned about buying a mattress in a box.

Very happy with my purchase

Helpful?2KZ9C46TI1Q813869824484
Oct 12, 2025
Reviewer name: Shannon
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Mattress

Amazingly well constructed matress

Helpful?2KZ9C46TI1Q813869824484
Oct 19, 2025
Reviewer name: Bobby knight
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Thick for a twin

Good mattress overall but too thick for a twin.

Helpful?2KZ9C46TI1Q813869824484
reply from Member's Mark Team

We're sorry the mattress is too thick for you, Bobby. Please know you can return it for a full refund with the Member's Mark 100% Satisfaction Guarantee.

Nov 9, 2025
Reviewer name: Allison K
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect bed

Super comfortable bed and easy to get, haul, and install!

Helpful?2KZ9C46TI1Q813869824484
Jan 3, 2026
Reviewer name: Cheryl
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quality Mattress at warehouse price

This Members Mark mattress is great…like an expensive name brand

Helpful?2KZ9C46TI1Q813869824484