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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,401 ratings1,537 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (273)

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Showing 431-440 of 1,537 reviews
Dec 31, 2020
RR
3 out of 5 stars review

Question on the bed frame

I ordered Hotel queen mattress and the size is bigger than the box spring and the queen frame I have. Now wondering what frame I need for this thing, otherwise I have to return and reorder the traditional queen

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Feb 3, 2023
AD
5 out of 5 stars review

Amazing Quality

So at first I saw “bed in a box “ and thought it would be too soft for my comfort. I was very impressed and still am a couple weeks later after my purchase. I highly recommend this bed to anybody with back problems.

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Dec 13, 2025
JEAN
1 out of 5 stars review

Waste of money

I ordered a queen firm mattress and it is not firm at all and has not inflated properly and it’s been up for three days. I am very disappointed. It is saggy and lumpy and looks like I have had it for 16 years instead of three days.

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Sep 23, 2021
Eve H
5 out of 5 stars review

Verified Purchase

Like being cradled on a cloud.

As soon as I got on the mattress I was cradled and comforted. Fell right to sleep at bedtime. What more can I say, this was the right choice in matress for me.

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Dec 21, 2021
Rhonda L
5 out of 5 stars review

Verified Purchase

Best mattress anywhere!

We bought this mattress for our RV & love it so much we replaced all the mattresses in our home! It's that comfortable! Support in all the right places, yet super soft & comfy.

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Dec 16, 2022
Eldon
5 out of 5 stars review

Great Value

At $399 I thought I'd take the chance and get in hopes of helping back pain and thankfully it did just that! With my old mattress I would wake throughout the night with terrible hip and back pain. With this one I sleep great.

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Dec 27, 2023
ADROST
1 out of 5 stars review

Too soft

The mattress did not expanded to 12 inch, only to 8. Otherwise the mattress was soft but maybe too soft for some with back issues. I sent it back and got a refund.

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Apr 10, 2024
Jocelyn
5 out of 5 stars review

Verified Purchase

Great quality

This is an excellent, high end mattress. The price is phenomenal for the quality. It is a soft but firm mattress. The thickness is absolutely perfect. I will be purchasing a queen size as well.

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Jan 1, 2026
Dayana
5 out of 5 stars review

best sleep yet

we had just moved to our new apartment and needed a bed that was cool and didn't feel hot. it has been a game changer. to those that worry about firmness, go for the medium or firm it will soften up over time.

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Jul 6, 2020
Leisa A
5 out of 5 stars review

Verified Purchase

Comfy bed!

I bought the bed for my son who is 15. The bed is super soft and comfy! It is between firm and plush which is what he needed. He loves the bed! We just bought a bed frame for it where we didn’t have to have the box spring.

Helpful?3EZQ70BELA8J13869824484