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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,330 ratings1,512 reviews
  1. 5 stars70% (2,315)
  2. 4 stars12% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (266)

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Showing 331-340 of 1,512 reviews
Jan 30, 2024
Mrs Hastings
5 out of 5 stars review

Verified Purchase

Fantastic Mattress

It’s a great bed, supportive but comfy right out of the box. It’s thick so your base can be short. It is “firm” so not pillowy but still very padded on the top. I ended up buying a second twin sized one for my guest room.

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Dec 23, 2023
Doug
5 out of 5 stars review

Verified Purchase

Better than an air mattress!

Good choice for when I have more guests than beds. And after they've gone, I can put it in a vacuum storage bag and roll it up to put in the closet until I need it again.

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Sep 23, 2021
Eve H
5 out of 5 stars review

Verified Purchase

Like being cradled on a cloud.

As soon as I got on the mattress I was cradled and comforted. Fell right to sleep at bedtime. What more can I say, this was the right choice in matress for me.

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Aug 18, 2024
dana
5 out of 5 stars review

Verified Purchase

Very Comfortable, great value

After 30 years of expensive mattresses, I decided to give this a try. I usually use a firm mattress with an additional foam topper so I purchased the medium and it’s perfect. Snuggly on top with good support underneath. Great value.

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Aug 18, 2023
Kathy H
1 out of 5 stars review

Verified Purchase

Terrible mattress

The mattress is so soft that when you sit on it the ends raise up and it sinks about 6 inches where you’re sitting. Worst mattress I’ve ever owned. I wouldn’t recommend the mattress.

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reply from Member's Mark

We're sorry to learn you are unhappy with your mattress, Kathy. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jun 7, 2025
Jason
1 out of 5 stars review

Didn't last

I weigh 180, in less than a year there was a crater in the bed. It was comfortable for a few months, though softer than expected. Broke down very quickly. Now it's really uncomfortable, offers no support.

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reply from Member's Mark Team

We apologize for the issues you're experiencing with your mattress, Jason. Please note all of our mattresses come with a 10-year manufacturer's warranty. We'd like to assist you further, please contact Member Support at (888) 301-0332.

Feb 7, 2024
FABULOUS 50s
5 out of 5 stars review

Verified Purchase

Be prepared to back away quickly!!

Super happy with this mattress. We purchased a different mattress (not this brand) and it did not properly expand. This one expanded right away. No bad odors. 10 out 10. Highly recommend! Our kiddo is extremely happy.

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Apr 24, 2023
DMR94
3 out of 5 stars review

Verified Purchase

Not what I expected

I’m disappointed. This did not live up to my expectations from what other reviewers said. It’s fine for a guest room, but I wouldn’t recommend it for regular use.

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Jun 26, 2024
Summer
5 out of 5 stars review

Verified Purchase

Wonderful purchase

Very nice and very comfortable mattress we got this for our kids going to college and he's sleeping really well on it I would recommend people buying it

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Jul 6, 2020
Leisa A
5 out of 5 stars review

Verified Purchase

Comfy bed!

I bought the bed for my son who is 15. The bed is super soft and comfy! It is between firm and plush which is what he needed. He loves the bed! We just bought a bed frame for it where we didn’t have to have the box spring.

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