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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,445 ratings1,564 reviews
  1. 5 stars69% (2,393)
  2. 4 stars12% (423)
  3. 3 stars6% (217)
  4. 2 stars4% (131)
  5. 1 star8% (281)
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Showing 251-260 of 1,564 reviews
Mar 9, 2021
Reviewer name: aj107
5 out of 5 stars
5 out of 5 stars review

The best bed I’ve owned

So I’ve only ever owned cheap spring mattresses they were way too firm and I’ve had back problems for as long as I can remember and I’m only 27. We got this mattress and I woke up so refreshed feeling. I need something that helps my pressure points and this did it! It does not sink me in but it curves to my body very lightly. I’m a side sleeper so this helped so much. I normally wake up with side pain and not anymore. Never woke in the middle of the night like I normally do. Both my kids have memory foam already but they’re twin mattresses so when we are ready to upgrade them I’d love to buy them the Members Mark one!! I never had any issues with a smell like the other reviewer and I only waited 24 hours it got up to 12 inches immediately but I still waited a day. Thank you Sam’s for selling an affordable comfortable mattress!

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Oct 17, 2021
Reviewer name: Happy Customer
5 out of 5 stars
5 out of 5 stars review

Very pleasantly surprised

I have had this mattress for a month and so far I really like it. It had a slight odor upon opening but I left the fan on as it fluffed up and the smell went away fairly quickly. It was not bothersome at all. I was used to a very firm mattress so this one was an adjustment but I actually like this one much better than any others I have tried. It is soft enough on top and firm enough underneath for good support. I have been sleeping better on this mattress than others I have tried or bought in the past. It is very reasonably priced and I am very happy with it. I highly recommend.

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Mar 13, 2026
Reviewer name: HEATHER
1 out of 5 stars
1 out of 5 stars review

Opposite of Firm

If firm is this soft, I would hate to imagine sleeping on the ultra plush. This mattress is so soft it is ridiculous. softer than my soft old foam mattress. returning as soon as possible. if you like soft mattresses that come delivered in an easy box rolled up- this is for you.

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Mar 24, 2026
Reviewer name: Erin
2 out of 5 stars
2 out of 5 stars review

I've had the firm version of the queen mattress for the past 5 months honestly I was disappointed from day one and five months later I pulled my old mattress out I saved it because I wasn't impressed when this arrived in the mail honestly after 5 months it's literally a great mattress for somebody 10 years or under it is not a mattress for daily use maybe it's great in a guest room or for a kid but not for a full size adult I would not recommend this mattress I chose the firm version and it was still super soft I just sink My dog is 100 lb and she does not like this bed at all since I've been using this bed over the past 5 months she is chosen the floor over the bed 5 minutes after I put my old bed back up she's back on the bed this members mark is just too soft super squishy not a fan I prefer for if you like soft beds this is for you

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Mar 5, 2024
Reviewer name: Ohio River Man
4 out of 5 stars
4 out of 5 stars review

Great value, as advertised medium firm

I bought this bed because my Orthopedic Mattress was beginning to get too hard for my older body. I had sore shoulders and back. This was delivered to the door in a large box. It's bulky but manageable, I am 65 years old and managed to move to the first floor. Once unpacked it rapidly began to expand. I let it expand for 24 hours. It appears to be about half to one inch short of the 12 inches advertised. I have no experience with foam mattresses so didn't know what to expect from Medium Firm. Turns out it works well. My stiffness is slowly dissipating though it took me a couple of nights to get used to sleeping on a foam mattress. I didn't get the chemical smell some reviewers noted, I still have a pretty sharp sense of smell. After about a week I am pleased with the mattress. It's hard to beat the value of the Members Mark and return guarantee. I took one star off for the actual height being shorter than advertised.

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Jun 9, 2025
Reviewer name: JS
1 out of 5 stars
1 out of 5 stars review

Horrible customer service on a terrible mattress!

Bought this mattress in September 2024. By April, the mattress was sagging and uncomfortable. Tried to return, but was strung along until I gave up on returning. Do not buy this mattress!!! It will feel good for a few months, but it won’t go the distance. Wasting your money. Sam’s club really failed on quality and customer service! Won’t buy any big ticket items from them again.

Helpful?2KZ9C46TI1Q813869824484
reply from Member's Mark Team

We are very sorry for the issue you have experienced with your mattress and the return process, JS. We'd like to assist you further, please contact Member Support at (888) 301-0332 and give them a chance to make this right for you.

Oct 15, 2024
Reviewer name: Froggy44
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bettthan a Sleep Number bed

We bought two of the XL Twin Firm mattresses. Before this purchase we had a sleep number bed. After20 years I still tossed and turned all night. With these new mattresses I placed a 1inch memory foam topper on them. I no longer toss and turn at night. So very comfortable on these mattresses. They came rolled and vacuum sealed in individual boxes. Never would have thought they would be this amazing. So glad we got them. Don't miss the sleep number at at.

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Jan 12, 2024
Reviewer name: Amy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

HIGHLY Recommend

This is a great mattress. One of the reasons we love it so much, its transportable, coming tightly wrapped in a box, although heavy, as we purchased king. It is not as cumbersome to maneuver, easily fitting in vehicles. When opened and placed on bed, its ready to sleep on immediately. Its comfortable, supportive and holds its support for a long time. This is the 4th mattress we've purchased. Ive placed one in three bedrooms and our RV trailer. We love them that much.

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May 28, 2022
Reviewer name: Jeff P
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

OK Mattress for the Price

This mattress was much softer than I thought it would be. When I lay down, I sink a little. I would not advise using a fluffy pillow with this mattress. Could be good if you sleep on your back but not your side or stomach. The edges have a lot of give so if you're not careful you could easily roll out onto the floor. It was easy to put on the bed. But make sure you don't break the plastic before placing it in the desire location. Once air hits, it expands. Also, I don't get as hot in this mattress as I did my other. Since I just have a car and not a truck, it was easy to transport. Just shove the box in my back seat.

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Oct 17, 2020
Reviewer name: Mel
1 out of 5 stars
1 out of 5 stars review

Lower Back Pain

I am experiencing lower back pain when I wake up in the morning. I will not get another mattress with memory foam again. I’m looking for a bed topper that is firm to try and even it out. So disappointed by the description and positive reviews. I would rather sleep on the couch (Which is what I’m doing now) or have my old 20 plus year old mattress back.

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