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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,328 ratings1,513 reviews
  1. 5 stars69% (2,312)
  2. 4 stars13% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (267)

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Showing 11-20 of 1,513 reviews
Jun 3, 2025
Elena M
2 out of 5 stars review

Verified Purchase

Not good if you have an adjustable base

I wanted to try it because it was such a good price but I only had for a few days and used the hydraulic base once and mattress top material got a wrinkle in it that wouldn’t go away once flattened out.

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reply from Member's Mark Team

We apologize for the issues you're experiencing with your mattress, Elena. We'd like to assist you further, please contact Member Support at (888) 301-0332.

May 8, 2026
Anonymous
5 out of 5 stars review

Verified Purchase

Well worth the money!

I have had a bad bad for years. I bought this bed from her daughter several years ago and slept down at once and had the best night sleep. When I needed a new bed I knew I was gonna buy this one.

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Nov 24, 2023
Lek
5 out of 5 stars review

Verified Purchase

Fantastic mattress!!!

I purchased this king mattress recently and am loving it!!! So comfortable and although quite heavy ( two people with strength should move and install)! There was no odor upon unwrapping it and it adjusted to final size rather quickly. I am going to be replacing another mattress at my home with this brand soon and I’ve recommended it to several family members.

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May 5, 2023
IceMan
4 out of 5 stars review

Verified Purchase

It is a pretty good mattress nice an high. I gave

I gave it a 4 because the sheets will not stay on the corners. I am not a bad sleeper by any stretch. I used to go to sleep and the other side of the bed would still be perfect. Now for some reason the corner always come unfasten. It arrived compressed, once you cut the plastic, it expands. Place it on the frame before removing the plastic. That is my only complaint is about the corner, other than that it is perfect.

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May 22, 2024
KDYAZ
5 out of 5 stars review

Verified Purchase

$300 mattress close second to my $3000 mattress!

Got this for my child’s first big kid bed. It’s super plush, very comfortable and almost puts my $3000 mattress to shame. I haven’t slept all night on it but did sneak a quick nap (unintentionally) and it was great! Definitely a steal when lining up against other brands and was able to take home the same day, didn’t have to wait for shipping from other brands.

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Nov 3, 2024
AZMJK
5 out of 5 stars review

Verified Purchase

Choose Wisely! Your guests may not want to leave!

Bought two of these for our guest room and the guests were very pleased, even after multiple night’s sleep. We ordered the Ultra Plush version and were worried they might be too soft, but not at all. Very supportive. Excellent beds for the price. Plus the twin-XL makes a King size, if we elect to attach two frames together.

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Dec 21, 2023
Carole Samuelson
1 out of 5 stars review

Verified Purchase

Very disappointed

I bought this mattress for my second bedroom. The head and foot have a dip! The mattress never fully filled out. It’s been several weeks, and this mattress is such a disappointment. I bought the same mattress in a king size, and it is wonderful. I don’t have any way to return since it’s been opened. I don’t even know what to do

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Feb 15, 2022
Denise
5 out of 5 stars review

Verified Purchase

Amazingly Comfortable!

You cannot beat the price for this mattress. I was skeptical at first. I am so happy I purchased it. This mattress is so comfortable. I wake up feel refreshed. I am so amazed at how confortable the mattress is for the price, you just cant go wrong! Buy it you will be happy you did!

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Oct 29, 2025
Kat
5 out of 5 stars review

Verified Purchase

Great mattress

this mattress is high-quality and extremely comfortable and a great price. I even got up to the register and it was another $75 off as I could not believe it! I have a nectar mattress at home which I absolutely love but the quality of this is very comparable! For a third of the prize. Highly recommend

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Mar 13, 2023
Jasmine
1 out of 5 stars review

Verified Purchase

Top of Mattress Bunches Up

I purchased this same mattress in Feb of 2022. I liked it so much I ordered another one in Jan of 2023 for another bed. The mattress I received bunches up on the top and will not flatten out. Sam's sent me a replacement and after sleeping on it for one night, the replacement mattress had the exact same bunching as the other mattress. Something changed in the manufacturing process of this mattress. Sam's Customer Service has been excellent to work with. Both defective mattresses will be picked up. I will not be purchasing another mattress in a box. I do not recommend this mattress.

Helpful?2P0LE98T4IU013869824484
reply from Member's Mark

We are sorry for this experience, Jasmine. Please contact Member Support at (888) 301-0332 if there's anything more you need.