It is terrible. Do not waste your money. This would be best described as one of those foam egg crate you used to use on your mattress to soften it up. After 24 hours this thing is so soft that if you sit on the edge it will sink down and you're sitting on the bed frame. Terrible quality really who wants a mattress that is simply foam. Sams do better.

I bought this mattress for my 6 year old son since the mattress he had was just too firm and uncomfortable, even with a memory foam mattress topper. I cannot believe how comfortable and great quality this mattress is! The mattress in my room was thousands and this $300 mattress is way more comfortable. Highly recommended!

[This review was collected as part of a promotion.] I received a free product of Hotel Premier Collection Member's Mark 12-Inch Mattress from tryitsampling and it's really nice. It came in a box and all you need to do is unfold it and let it expand. It make take a few hours to raise the total 12 inch. I love memory foam mattresses and I was happy to see this one is a plush mattress. What is means medium. Not firm, no soft. Right in between what it's perfect. This one also has a gel memory in the top for cooling what it's very nice. The quilt look is beautiful. You also need a platform or a box spring for this matress. I cannot give an opinion on how long this matress will last, but it has a 10 year warranty and in comparison with my king bed that is a plush memory foam as well it's matching high standards. Memory foam mattress are the best investment and this brand its has a good price. Thanks to this opportunity, I got to improve our guest room from full size to Queen and with an awesome matress. I can't be happier.

[This review was collected as part of a promotion.] This mattress took a few days for me to get use to, its much firmer than my old mattress so it took some time getting use too. The firmness feels great on my back and i have been able to sleep so much better and wake without back pain. I wish it would have had the cooling gel to keep me cooler at night but above all it is a great mattress!

[This review was collected as part of a promotion.] The Hotel premier collection members mark 12 inch mattress is extremely comfortable, the materials used keep you cool throughout the night for a great nights rest. It was easy to set up and very durable. If your in the market for a comfortable well made mattress I would definitely recommend this one.

[This review was collected as part of a promotion.] This is one of the best memory foam mattresses we’ve had by far. My husband has a bad back and was very pleased with his restful sleep. This isn’t a firm mattress but it’s not soft either. We’ve had this for a few weeks now and there is no indenting on either side, not even because we have the bad habit of sitting on the edge. Highly recommended!

[This review was collected as part of a promotion.] This queen sized mattress replaced a very old mattress in my teenage son’s room. I had to lay down on it first to try it out and it is so comfortable. I think I may order one to replace my current 10 year old mattress. He loves it says he sleeps more comfortably than ever. It’s not soft and not firm, a good balance in between. It came packaged in a pretty small box (for a queen sized mattress). My son and I were able to carry it in. No bad smells or anything and it popped right into place out of the box!

[This review was collected as part of a promotion.] Let me start by saying, this box was really heavy. Unpacking the mattress is a 2-person job but it is so worth it! Sleeping on this is like sleeping on a giant marshmallow from heaven. And unlike foam toppers I have had in the past, the softness does not make me hot and sweaty. My existing sheets fit fine and I wake up happy and well rested!

Was skeptic to about buying a mattress for online without laying on it. Our old mattress just wasn’t working decided to try a bed in a box! Best decision we made!! Best sleep we’ve had in a long time! So soft. It just melts around you. Hip and back problems gone !

[This review was collected as part of a promotion.] This mattress it a great quality. We love it so much. It's extremely comfortable and soft. We had a pillow top and this is by far 10 times better. Love that it has a cover that can come off to wash and put back on. I would recommend this to anyone looking for a great mattress.