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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,402 ratings1,538 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (274)

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Showing 111-120 of 1,538 reviews
May 14, 2024
ginibell
5 out of 5 stars review

Verified Purchase

Look No More

This was bought for my 88-year-old petite mother. She has an adjustable-head bed. She said this is the most comfortable bed she has ever had! We are very happy with this mattress and recommend it.

Helpful?3EZQ70BELA8J13869824484
Nov 14, 2020
J Ale
5 out of 5 stars review

Verified Purchase

I love this bed!

I was hesitant initially about a the brand, once I got it home let it settle. WOW what a difference this bed helped my back so much ! Only down side it’s bigger than my box spring.

Helpful?3EZQ70BELA8J13869824484
Jul 11, 2024
ander001
1 out of 5 stars review

Verified Purchase

DEFECTIVE

there is an obvious defect with this mattress, but Sam's will not pick-up or refund because I picked it up curbside. I have no way to return it without renting a truck. HORRIBLE - stay away (see pics)

Helpful?3EZQ70BELA8J13869824484
reply from Member's Mark Team

We are sorry that you're experiencing these issues with your mattress. We'd like to assist you further, please contact Member Support at (888) 301-0332.

Mar 21, 2022
Amber
5 out of 5 stars review

Verified Purchase

Buy it.

It is very comfortable. Didn't have a smell as some other reviews mentioned. We left it to "rise" for 48 hours. First night on it, I slept all through the night, which I haven't done in years. It's not too soft or too firm.

Helpful?3EZQ70BELA8J13869824484
Feb 13, 2023
Patricia
5 out of 5 stars review

Verified Purchase

Nice Mattress

Not too soft, not too hard. Medium firm is the correct description for this mattress. This is the 2nd one I have purchased - 1 for our guest bedroom (full) and 1 for my grand-daughter (queen).

Helpful?3EZQ70BELA8J13869824484
Aug 23, 2024
jab
1 out of 5 stars review

Verified Purchase

Firm but soft

Good mattress, but super soft for a firm mattress. Waiting for truck now for pickup to return. I think it was a return that was placed in the wrong box. It was stuffed in the box and not rolled like the illustration.

Helpful?3EZQ70BELA8J13869824484
Jun 14, 2025
Sandi
5 out of 5 stars review

Verified Purchase

Why did I wait so long?

Super comfy! Cant beat the price especially during the Memorial Day sale. I considered one of these for a couple years and finally did it, like sleeping in a luxury hotel now.

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Nov 28, 2023
BG
1 out of 5 stars review

Verified Purchase

Not a good mattress…

Not happy. It says medium firm but it’s too soft and uneven. It’s either you slide on the side or pushed in the middle. Made my husband’s back pain worse and gives us body pain. We end up having to sleep in our guest room.

Helpful?3EZQ70BELA8J13869824484
Dec 23, 2020
RJLEM
5 out of 5 stars review

Verified Purchase

Comfortable and great beat the price.

The mattress is comfortable and fits my needs in a spare bedroom. I have napped on it several times and have really found it worth the price. I am thinking about ordering a King size mattress for my masterbedroom.

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Aug 25, 2022
rbd
4 out of 5 stars review

Verified Purchase

One end on both mattresses are sunken in

Mattress is comfortable. I bought 2 for each of my kids going to college. Although, the end of both mattresses are sunken in and will not totally flatten out like the top of the mattress. I suspect it is how they were packed.

Helpful?3EZQ70BELA8J13869824484