Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV

Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for

SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA

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4.5 out of 5 stars

stars3,839 ratings3,753 reviews

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Oct 6, 2022

Wilderness

3 out of 5 stars review

Flickering & pixels

[This review was collected as part of a promotion.] I watch a great deal & now, after 3 years, the picture is flickering, has pixel problems & colored lines / fading which lasts from 30 minutes to 1/2 a day after turning it on.

Review from Samsung US

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reply from Samsung Brand Ambassador

Hi Wilderness, Thank you for purchasing the Samsung AU8000 TV and for sharing your experience with your TV not displaying correctly. Please try the following troubleshooting steps: 1. Run a Picture Test on the TV. Navigate to Settings, select Device Care, and then select Self Diagnosis. Select Picture Test, select OK and then view the test. You can select Yes if the picture looks normal, No if there is a problem with the image, or Show again to see the picture a second time. 2. Determine if image issues are appearing during the Picture Test. Look for distortion or issues on the screen during the Picture Test. If there are no issues, this means your TV is working fine. To identify and fix the problem, try replacing the external device's cable that is showing image issues. - If issues still appear after replacing the cable, troubleshoot the external device. - If issues appear during the Picture Test, proceed to the next step. 3. Request service if issues appear during the Picture Test. Please visit our Support Center to request service if you see image issues during the Picture Test. When calling, ensure you have the TV's model code, software version, and serial number. Sometimes, distortion or image issues (especially if they are black) can be caused by a cracked screen. If this is the case, it would still need service if you want to fix it. However, since the warranty does not cover physical damage, buying a new TV may be more economical rather than paying for repairs and a new screen. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jun 16, 2022

Shawn333

5 out of 5 stars review

Has very great picture quality

[This review was collected as part of a promotion.] I stream movies and play Xbox and love it. I share screen from tablet to watch movies from a app or look at photos from my albums.

Review from Samsung US

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May 23, 2022

Amswimmer1997

5 out of 5 stars review

I love this tv

[This review was collected as part of a promotion.] Samsung has the best quality of everything including their T v's living there at T v's the sound on my TV is amazing and the picture is so clear like it's really out of this world

Review from Samsung US

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Oct 25, 2022

LivingTV321

5 out of 5 stars review

Beautiful picture!

[This review was collected as part of a promotion.] Main living room tv. Everyone hangs out in there. We use it for everything….cable, streaming, gaming, and movies! The picture is amazingly bright and clean.

Review from Samsung US

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Aug 30, 2023

RV-10

5 out of 5 stars review

Great features, affordable and super upgrade.

Purchased this TV as a replacement for an older Sony TV which began to show its age, particularly volume issues. Also, there was sufficient space above the fire place to accommodate a 50" TV with the necessary outlets - electricity and HDMI.

Review from Samsung Canada

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Aug 16, 2022

MySamsungTV

5 out of 5 stars review

This TV have lot's of features

[This review was collected as part of a promotion.] I can watch anything I want Netflix HBO, Hulu etc. Also I can rewind movies and watch movies and fotos from my cell phone

Review from Samsung US

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Jun 2, 2022

CagF

5 out of 5 stars review

Great picture

E were delighted that we can see the golf ball and the tennis ball so much more clearly. We are also pleased that we have various apps we can turn to (AppleTV, Netflix).

Review from Samsung Canada

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reply from Operations

Thank you, CagF! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV.

Oct 5, 2022

MovieTV

5 out of 5 stars review

Fast and reliable

[This review was collected as part of a promotion.] Streaming movies and house of dragon. Great tv for our kids, super fast and very good quality picture, there is no ther like it!

Review from Samsung US

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Jul 28, 2022

Tiffany

5 out of 5 stars review

Great Buy

[This review was collected as part of a promotion.] I love this tv. The picture is amazing, has fast speed and the sound is perfect. Also, the features are phenomenal.

Review from Samsung US

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Aug 23, 2022

031683

4 out of 5 stars review

Decent standard tv

[This review was collected as part of a promotion.] Great TV for the kids in the mud room. Nothing I'd put in my living room. Love the size, perfect Size

Review from Samsung US

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