Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV

Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for

SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA

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4.5 out of 5 stars

stars3,839 ratings3,753 reviews

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Showing 1,991-2,000 of 3,753 reviews

Jul 27, 2022

Betjr73

5 out of 5 stars review

Great quality Tv

[This review was collected as part of a promotion.] Tv looks great , sound and picture are good and tv remote is easy to use. I'd definitely recommend this tv.

Review from Samsung US

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Jun 7, 2022

Samsung65

5 out of 5 stars review

This tv has a great picture

[This review was collected as part of a promotion.] This tv has great features is easy to set up and has a great picture The features and functions are easy to use

Review from Samsung US

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Apr 29, 2021

Samsungallday

5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] Amazing picture, sound quality, ease of use, no glare, best tv on the market for dark color contrast. Highly recommend!

Review from Samsung US

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Jan 8, 2022

OS lags

2 out of 5 stars review

OS lags

picture is ok but everything lags — settings, apps, all of it. feels like using windows 7. tv doesn't connect to my bose soundbar automatically. i have to do it manually every time i turned on the tv.

Review from Samsung US

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reply from Samsung Brand Ambassador

Hi, Thank you for your review of the AU8000 Crystal UHD TV and sharing your experience with slow remote response time and navigation through the menu. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions

Sep 14, 2021

Maxmotion

5 out of 5 stars review

Fantastic screen.

[This review was collected as part of a promotion.] Crystal clear screen. Love Samsung TV channels it comes with it. Many ports and features that I enjoy so much. Build in wifi is fast.

Review from Samsung US

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Jul 20, 2022

Frank503

5 out of 5 stars review

Best TV ever

[This review was collected as part of a promotion.] All my TVs are Samsung love my TVs works perfectly no trouble perfect Easy to install aunt really fast great screen quality Samsung S one of the best smart TVs brand I recommended 100%

Review from Samsung US

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Jul 24, 2021

Rusty

5 out of 5 stars review

Love the TV great picture

[This review was collected as part of a promotion.] Great picture first smart tv very easy to use . Has all the apps that I use. Remote easy to use I'm not very tech savvy.

Review from Samsung US

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Oct 11, 2021

Bizzle

5 out of 5 stars review

Best television on the planet

[This review was collected as part of a promotion.] I have 2 the one in the front room I use for gaming the one in my bedroom my wife uses for movies in television

Review from Samsung US

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Sep 24, 2021

Abhisekh

2 out of 5 stars review

Great Picture but slow response

[This review was collected as part of a promotion.] The TV size and picture quality is great, but the response to remote is pretty slow. Not sure if it's a bios issue or something else.

Review from Samsung US

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reply from Samsung Brand Ambassador

Hi Abhisekh, Thank you for your review of Samsung's 65" AU8000 Crystal UHD TV and sharing your experience with slow remote response time. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Please also be sure you are running the latest firmware (v.1805.4). You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. Should you need further assistance, please contact Samsung Customer Support at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Oct 25, 2022

Quinet

5 out of 5 stars review

This product has great features

[This review was collected as part of a promotion.] I use my tv for streaming and entertainment for my family and we're enjoying everything about the features

Review from Samsung US

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