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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars
3,839 ratings3,753 reviews
  1. 5 stars73% (2,818)
  2. 4 stars17% (650)
  3. 3 stars4% (162)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 1,761-1,770 of 3,753 reviews
Aug 21, 2021
Reviewer name: obadiah
3 out of 5 stars
3 out of 5 stars review

This is not a normal TV

it is rather difficult to learn how to use this tv, it's not like a regular tv. channels are hard to find. it has a good quilty picture and sound once you figure out how to navigate. had i know, i would have bought a regular tv and not this one.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi obadiah! Thank you for choosing Samsung’s AU8000 Crystal UHD TV and for your review. We appreciate your feedback regarding user experience learning and navigating the menu. To assist you in learning about the various features and functions of your new TV, you can download the AU8000 TV's User Manual, e-Manual, and Quick Setup Guide on Samsung's website by clicking "Support" > "Manuals & Software" > "TVs & Home Theater" > "TVs". From there, you can select the AU8000 TV under "Crystal UHD TVs” > “A Model Lineup" and download the guides you would like. The e-Manual is also embedded into the TV itself under Settings > Support > Open e-Manual. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Jun 17, 2022
Reviewer name: TVWill
4 out of 5 stars
4 out of 5 stars review

Great picture and sound

[This review was collected as part of a promotion.] Great overall picture even at an angle, darker tones are not the best but can be adjusted. Sound is impressive for a flat screen App lag at times, software is easy to use.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 25, 2022
Reviewer name: narcotxpeddlr
5 out of 5 stars
5 out of 5 stars review

Easy to use, light, and great picture quality!

[This review was collected as part of a promotion.] Used primarily for TV, films and gaming. Very light weight and easy to hang. The picture quality has been very satisfactory as well.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 29, 2022
Reviewer name: TVtime2watch
4 out of 5 stars
4 out of 5 stars review

TV viewing

[This review was collected as part of a promotion.] Streaming movies and tv shows. Great picture but some of the night/dark scenes are too black and objects can't be seen easily.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Dec 13, 2023
Reviewer name: cristina 61050
5 out of 5 stars
5 out of 5 stars review

Such a great TV

(This review was collected as part of a promotion.) I recently purchased this TV and its amazing. The picture and the sound are great. Would definitely buy another tv from. This company

Review from Caddle
Helpful?603WXSAQV1T013869809408
Jul 26, 2022
Reviewer name: GeorgeSears
5 out of 5 stars
5 out of 5 stars review

Great 4K set

[This review was collected as part of a promotion.] Love the TV paired with my PS5. Nice vivid colors, very low latency. Love the built in apps! Was affordable at my price range too

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 13, 2021
Reviewer name: lilmamma
5 out of 5 stars
5 out of 5 stars review

Great

[This review was collected as part of a promotion.] It is the best tv I have used great scout an it is about 2yrs old worked great role tv pictures are very clear an big

Review from Samsung US
Helpful?603WXSAQV1T013869809408
May 23, 2022
Reviewer name: Macondy
4 out of 5 stars
4 out of 5 stars review

Images and colors

[This review was collected as part of a promotion.] This Crystal model has great images amd colors. Greatest images depend upon internet speed. I feel very comfortable with this Samsung product and will approve this message for reference purposes.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 27, 2022
Reviewer name: Jezibel
5 out of 5 stars
5 out of 5 stars review

Love the extras

[This review was collected as part of a promotion.] Love this TV great size! Fabulous picture! Love the extra Samsung channels that come on the TV already

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 25, 2022
Reviewer name: RowanBoge
5 out of 5 stars
5 out of 5 stars review

Quality TV

[This review was collected as part of a promotion.] Used for personal viewing. It is nice to be able to view video through one device without all the additional streaming widgets.

Review from Samsung US
Helpful?603WXSAQV1T013869809408