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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars
3,839 ratings3,753 reviews
  1. 5 stars73% (2,818)
  2. 4 stars17% (650)
  3. 3 stars4% (162)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 1,231-1,240 of 3,753 reviews
Jan 9, 2022
Reviewer name: vrhays
5 out of 5 stars
5 out of 5 stars review

Great product

my daughter and son-in-law got this for my wife and i for christmas due to my expressed interest in a smart tv to get off of high cable bills. the set up was a breeze, plenty of loaded streaming apps and the download of new apps was effortless. picture quality still amazes me 2 1/2 weeks later.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jun 29, 2021
Reviewer name: farcyde21
5 out of 5 stars
5 out of 5 stars review

Buy for the TV, Stay for the remote

[This review was collected as part of a promotion.] Just bought our set recently after our last TV died. The picture is crisp and the OS is snappy but the real winner is the remote. Being able to properly connect to and control every attached device we own (including FiOS box!!!) is such a convenience and I'm in love!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jun 16, 2022
Reviewer name: Robbie
5 out of 5 stars
5 out of 5 stars review

The smart function does the work for this TV model

[This review was collected as part of a promotion.] The TV size is perfect fit to my wall. This smart TV does the smart function which I like a lot. I didn't experience hard time to Mount it on the wall. I also like the function to adjust the tv brightness and the volume does not hurt my ear at all. I recommend this model.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jun 29, 2021
Reviewer name: Vickonee
4 out of 5 stars
4 out of 5 stars review

This product has great futures but,

[This review was collected as part of a promotion.] The Samsung tv is great, the quality of the picture is amazing, I enjoy watching all movies. The only problem is tv speakers are very low and is something that could be improved. Other than that's everything is amazing!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi Vickonee! Thank you for purchasing the Samsung 75" AU8000. We greatly value the details you provided in your review regarding the sound quality of your Crystal UHD TV. Your TV features Object Tracking Sound Lite which tracks the action with strategically placed dynamic speakers and Adaptive Sound which automatically adjusts audio to enhance everything from dialogue to music and sports. You can select a sound mode that you prefer for a content type or your listening environment. Go to: Settings > Sound > Sound Mode You can also customize sound with Expert Settings. Go to: Settings > Sound > Expert Settings Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Sep 24, 2021
Reviewer name: RL11
5 out of 5 stars
5 out of 5 stars review

The Modern Television

[This review was collected as part of a promotion.] I use my television mostly for the true gaming experience. This series is compatible with the new Playstation 5 and the graphics are remarkable! The quality of the television enhances the graphics to the point where certain characters or locations look very realistic. Furthermore, if my television is off but I turn on my console, the television will automatically turn on which I think is a very innovative feature which I do not see with other televisions. As for the streaming features, it is by far one of the most simple features to use and not to mention the television has built in channels such as Vice, MTV, ABC, et cetera that are free (So long as WiFi is available)! The television also includes a built in browser which is very easy to use as well as convenient. Overall 5 Stars! Samsung continues to change the meaning of a Smart Television and I am very excited for future models!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 31, 2022
Reviewer name: DERF1960
5 out of 5 stars
5 out of 5 stars review

Great overall TV

[This review was collected as part of a promotion.] We love our new TV. We use it for streaming TV and listening to music. We have someone that wears hearing aids and we are able to hook them directly to the TV so they can hear the TV anywhere in the house. Looks great hanging on the wall above the fireplace.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 24, 2021
Reviewer name: Greg
4 out of 5 stars
4 out of 5 stars review

Upgrade TV

[This review was collected as part of a promotion.] I bought this tv to replace an older Samsung HD tv that was non-Smart. Pros: 1. The picture looks really good to me and it was within budget and overall I felt I got a lot of value out of this purchase. 2. The smart app has some useful apps like pbs for kids. 3. I paired it with a Samsung solo sound bar and it looks nice on my stand. 4. The tv is very light weight. Cons / Difficulties: 1. Sometimes the smart tv app freezes or maybe its the remote but it seems to stop accepting input occasionally. 2. I went over my data limits for the first month, I had to turn down the youtube resolution. 3. A couple times the wifi stopped connecting and I had to turn it on and off a few time to get it to work.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 2, 2021
Reviewer name: I have only my real name
1 out of 5 stars
1 out of 5 stars review

It often freezes.

I have had this tv for one month and it often freezes when I turn it on. I cannot go to the home section, or choose any applications. All of the buttons on the remote are rendered useless when this happens and the only solution seems to turn it off and back on again and hope that it works on the 9th or 10th try. I will be returning it.

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Operations

Hi there! Thanks for reaching out. We regret that you had this issue but we're confident we can help! Please get in touch with us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) 

Oct 5, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

THE FEATURES ARE AMAZING

[This review was collected as part of a promotion.] I live the way my gaming experience has been on this tv. I like the features it has for the remote control on your phone. This tv is convenient and the sound bar I hooked up too it is amazing as well

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jun 29, 2021
Reviewer name: Sam2021
5 out of 5 stars
5 out of 5 stars review

This product has great picture and features

[This review was collected as part of a promotion.] I like the picture, and since I bought it , I was watching movies every day, because I feel that I'm in the cinema. and never had any problems with the great feature and the application of the TV. It has a great streaming,also I never had the same streaming with my others 2 TV, from different companies

Review from Samsung US
Helpful?603WXSAQV1T013869809408