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VIZIO 40" Class D-Series Full HD Smart TV - D40f-J09
4.3 out of 5 stars
stars
10K ratings8,559 reviews
  1. 5 stars69% (6,954)
  2. 4 stars14% (1,366)
  3. 3 stars6% (559)
  4. 2 stars3% (347)
  5. 1 star8% (856)
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Showing 2,741-2,750 of 8,559 reviews
Sep 6, 2022
Reviewer name: Kamedeo
1 out of 5 stars
1 out of 5 stars review

Worst TV We Have Ever Owned

This TV has been nothing but problems since we bought it. Repeated calls do not bring satisfaction. A long call yesterday after the remote no longer works, the TV turns off by itself, the sound cannot be adjusted, the input changes on it own and on and on resulted in the representative saying she was going to talk to her supervisor. The call was immediately disconnected and no return call even after verifying our number. Terrible product and terrible customer service!

Review from vizio.com
Helpful?2H4J3WZRGHFC13869471104
reply from Customer Care

Hello Kamedeo, VIZIO takes pride in our award-winning customer service and tech support policies and procedures. We’re extremely sorry that the call was lost, I would love the opportunity to make this right with you. Please go to support.VIZIO.com and choose the ‘Contact Us’ option.

Aug 5, 2023
Reviewer name: Donray
5 out of 5 stars
5 out of 5 stars review

Easy to use Home Screen

[This review was collected as part of a promotion.] This TV not only has a great picture but the Home Screen setup is so much better than other TV's I've owned. You can arrange the apps in the order you want them but can delete the apps you don't want shown. Saves a lot of time when searching for a particular app. Great job, Thanks

Review from vizio.com
Helpful?2H4J3WZRGHFC13869471104
Mar 2, 2024
Reviewer name: Young296
1 out of 5 stars
1 out of 5 stars review

Won't buy again

I've had several smart TVs. I needed to replace my bedroom TV. I went with the cheapest with the best reviews. I will never buy a Vizio again. The TV lags and constantly freezes. My Internet connect is great and I do not have any of those issues with my other brand smart TVs. The overall experience with this TV, from start to now (2 years of owning), has been miserable. I have decided to replace the TV, even though it does work, with a more reliable brand. The hastle is not worth it to me, not even if it was free.

Review from vizio.com
Helpful?2H4J3WZRGHFC13869471104
reply from Customer Care

There could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.

Feb 16, 2023
Reviewer name: Sweetcakes
4 out of 5 stars
4 out of 5 stars review

[This review was collected as part of a promotion.] Had a previous Vizio..same series same size. Like that I can use Alexa with this one..but don't like that there are no external power buttons. If provider issues can't turn on . Had to load channels twice to get all local channels. Older tv only 5 yrs old and died..but it did get a lot of use Also like the remote MUCH better than Samsung. Overall pleased even tho more than wanted to pay for a 32 inch. Would recommend to a friend.. Nice features for this size..just below 4k but full HD closest to it.

Review from vizio.com
Helpful?2H4J3WZRGHFC13869471104
Jan 26, 2023
Reviewer name: Babs Gym
5 out of 5 stars
5 out of 5 stars review

Vizio has always meant quality tv to me

[This review was collected as part of a promotion.] I bought this particular tv back in August 2023 to put on wall in my gym and it was working fine until one day this month, went out turned it on and half my screen was black while the other half had the proper dispaly. Called customer service, went thru steps to try and fix to no avail and because I had registered and it was less than a year old, no hassles just send me a replacement and I returned the defective one. One less headache because VIZIO handled it all.

Review from vizio.com
Helpful?2H4J3WZRGHFC13869471104
Sep 9, 2022
Reviewer name: wjr1
3 out of 5 stars
3 out of 5 stars review

After one year, it's OK

I got this tv over a year ago. I was very pleased at first. However, every time there is a software update, it requires reset after reset. The last one screwed me up for a whole weekend. To the point where I thought that I could not get the television working again! Then after a reset and reprogramming my Xfinity remote, all was right with the world. It seems that Vizio's software people need to do more debugging before unleashing uncontrollable software on the unsuspecting users.

Review from vizio.com
Helpful?2H4J3WZRGHFC13869471104
reply from Customer Care

Hello wjr1, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future. 

Apr 29, 2024
Reviewer name: new ownerLH
3 out of 5 stars
3 out of 5 stars review

Disappointed in the features or lack thereof

I just bought 2 Vizio TVs. After setting them up and trying to make other devices connect, I am very disappointed in what. is either the lack of features or the lack of clear instructions with the TVs. I can't paid my AirPods Pro, and from what I've read, even if you get them connected, there is no way to change the volume. The built-in speakers are horrible. I have tried multiple times to connect an external speaker that I used with my previous TV without problem, and there is no easy way to do this.I tried connecting via Bluetooth without success so used an audio cord--but the speaker doesn't stay connected if the TV is idle or turns off. So I have to manually turn it on before each use. The remote control needs a mute button. on many apps, the ads or blasted at a higher volume and there is no easy way to mute it, which is a problem when others in the home are sleeping or need quiet for some reason. I wouldn't buy this brand again.

Review from vizio.com
Helpful?2H4J3WZRGHFC13869471104
Nov 17, 2022
Reviewer name: davidapk
5 out of 5 stars
5 out of 5 stars review

Great features, simple setup.

[This review was collected as part of a promotion.] I bought this Vizio, 2-3 months ago to replace a 20 year old picture tube type tv. This Vizio had so many great features and was so easy to setup, I went and bought another one to replace the flat screen of a different brand which was only 1 year old.

Review from vizio.com
Helpful?2H4J3WZRGHFC13869471104
Sep 7, 2022
Reviewer name: Utard
2 out of 5 stars
2 out of 5 stars review

Worked Great --- Just Not For Long

[This review was collected as part of a promotion.] I think this could be a great TV. I liked the features and felt like it was a great value. Watched it for about three days and it stopped working. Didn't power on --- then when it did, the sound didn't work. Took it back to the retailer for a refund --- so it's all good. Would recommend it , except for lack of reliability.

Review from vizio.com
Helpful?2H4J3WZRGHFC13869471104
reply from Customer Care

Hello, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future. 

Apr 23, 2024
Reviewer name: dsphoto33
1 out of 5 stars
1 out of 5 stars review

Our Vizio tv

[This review was collected as part of a promotion.] We have had it about two years. It has all of a sudden developed lines vertically from all bright parts of the picture and white letters. I have been unable to get rid of them and am unable to watch the tv!

Review from vizio.com
Helpful?2H4J3WZRGHFC13869471104
reply from Customer Care

VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.