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Member ratings & reviews for
VIZIO 40" Class D-Series Full HD Smart TV - D40f-J09
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Nov 2, 2022
JUDITH
1 out of 5 stars review

Avoid. Avoid. Avoid.

Flimsy stand consisting of two flimsy ill fitting pieces of plastic that will not hold up a television that large. The television tips over at the slightest touch. This items is cheap goods not worth a penny and not up to anyone's standards of safety or quality. It should not be sold anywhere and I strongly advise paying more for a television that has a secure stand that secures it in place.

Review from walmart.com
Helpful?2H4J3WZRGHFC13869471104
reply from VIZIO

Hello JUDITH, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.

Jan 23, 2022
Melissa
1 out of 5 stars review

bad bad bad remote and slow loading apps

this TV was gifted to me about two and a half years ago I put it in my bedroom it's wall mounted. looks like it's a great picture Great Sound. The only thing is getting apps to load it's so slow. And sometimes just freezes up also the remote is so hard to use my fingers get sore from trying to get it to go to the right Channel. really divorce complaint I have I was saying the remote I think there's something in the remote that needs changed. I wish I had a remote that works properly it wouldn't be such a bad TV then I could at least work with

Review from walmart.com
Helpful?2H4J3WZRGHFC13869471104
reply from VIZIO

Hello Melissa, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.

Jan 6, 2022
Sandra
1 out of 5 stars review

Tv is Junk

couldnt it to start up any apps or tv shows for 2 days. just kept thinking or saying video was not available try later. Finally got it to work but not all the time. some days it works next day it doesnt. Sound was not synced on all different networds. very unhappy with this TV. I cant return it its been over 30 days. I guess you get what you pay foe. JUNK!

Review from walmart.com
Helpful?2H4J3WZRGHFC13869471104
reply from VIZIO

I would like to offer the assistance of our technical support team with this issue. Typically- that isn't an error out TV displays- and you may be having an issues with another device. In either case- our tech support agents would be happy to help. Please visit support.VIZIO.com and click on ‘Contact Us’.

Oct 6, 2022
GigiC
5 out of 5 stars review

Home with all Vizio T.V's

I bought my first Vizio T.V almost 15 years ago and since then have only wanted Vizio T.V's throughout my home. I love the quality and images it produces, it look so realistic just as if you and the person on TV were actually in the same room. You can also tell a big difference when comparing other T.V's. I recently purchased one of Vizio's smart T.V's which was a little too advance for my 6 year old son. Technology has advanced so much we can now work our T.V's from our phones. I had a bit of tech issues with the T.V at first which I couldn't work from either the remote or phone app. After a phone call, a service tech was at my home replacing parts and fixing the issue within a few days. Ended up giving my son an older television and adding this new baby to the office. Worked out for everyone, thank you Vizio for all your help and support in resolving my issue very quickly and making me want to continue my loyalty to Vizio.

Review from vizio.com
Helpful?2H4J3WZRGHFC13869471104
Sep 12, 2022
Kyyakkn
3 out of 5 stars review

Quality Great / App Options Limited

[This review was collected as part of a promotion.] When we purchased the TV, I didn't realize what not being a Roku TV meant. With today's smart TV's I was under the impression that there was a choice of apps to be loaded. This box comes with a bunch of apps, but not the ones I regularly use. Therefore I have to cast from my phone, which can be a pain at times. The plus includes the quality of picture. Very nice with settings to adjust for optimal viewing. The minuses are app choices and not able to load what you need. The remote is laid out with a bunch of extra direct app buttons that will never get used. This makes the remote large and unwieldy when using the numbers. I question the processor at times, as there is a significant lag between button pushing on the remote and action on the screen. Overall, a good and dependable product. But for someone used to a Roku TV, is very different. If I hadn't went to the trouble of hanging with it with a movable hanger, I would have returned it for a Roku enabled unit.

Review from vizio.com
Helpful?2H4J3WZRGHFC13869471104
reply from Customer Care

Hello Kyyakkn, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future. 

Aug 24, 2022
DMcLaughlin
3 out of 5 stars review

Not to impressed

[This review was collected as part of a promotion.] Bought about three weeks ago. It has absolute terrible sound. It is not as easy to set up as it should be to fighting WIFI issues. I bought for my dad who could never use it. I do not have cable and the local channels look like a tv from 1995. I did purchase the cheapest one so maybe that's my fault! Expected more from Vizio

Review from vizio.com
Helpful?2H4J3WZRGHFC13869471104
reply from Customer Care

Hello! If you're having questions on how this TV works, or would like help setting it up, I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. 

Oct 6, 2022
nolanfla
5 out of 5 stars review

Great Picture, Samsung no

[This review was collected as part of a promotion.] I bought a Samsung U7000 and was not impressed .Took it back and got this one They say Samsung has the best picture,but the converting to 4k resolution for all is not the way to go This D-series is so clear ,1080p. when we get to the point of more videos in 4k i'll have to upgrade again

Review from vizio.com
Helpful?2H4J3WZRGHFC13869471104
May 4, 2022
Dakota1995
1 out of 5 stars review

Awful tv.

The sound will go in and out and just stop working for days at a time. Literally. Ive not even had this tv 2 months and im MAYBE got to watch a full show or movie a hand full of times. Vizio has completely ruined the fact that i even thought they were a good brand. I will NEVER buy this brand again! And the fact that yall wont do anything about it not working is just the icing on the cake!

Review from vizio.com
Helpful?2H4J3WZRGHFC13869471104
reply from Customer Care

Hello Dakota1995, there are a variety of issues that could cause your TV to lose audio. It's difficult to say if the issue is your source device, your cable, or your TV. We'd be happy to help narrow down and diagnose and resolve your problem. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.

Oct 12, 2022
MC2022
5 out of 5 stars review

Awesome TV, Easy Set-up

[This review was collected as part of a promotion.] I purchased this tv for a small bedroom. This was the easiest set-up, taking only 30 minutes which included logging into my existing apps. Remote control is very user friendly. Picture quality is superb. This is my second Visio purchase. My first Visio lasted 15 years! Would definitely purchase again.

Review from vizio.com
Helpful?2H4J3WZRGHFC13869471104
Aug 22, 2022
Big Bad Jon
3 out of 5 stars review

Great picture, sound low, cuts off regular TV prog

[This review was collected as part of a promotion.] Bought my TV a month ago and have had a lot of trouble with it. USB connector is loose making it impossible to use wireless headphones I was give as a gift. (I'm a little hard of hearing).When turning on it wants me to join something and if I decline or look at what is next and decline ir turns off and I can't turn ir on again unless I pull the power cord for a minute..

Review from vizio.com
Helpful?2H4J3WZRGHFC13869471104
reply from Customer Care

Hello Big Bad Jon, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.