Hello Jean, I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. 

Hello Samantha, thank you for taking time to let us know about your network limitations. The VIZIO TV does not set limitations for devices on a network. When the VIZIO device locates a network and the correct password is entered to join the network, it will do so. Limitations on the number of devices that can be connected to a network is a network or modem setting. I would recommend to contact your Internet Service Provider for assistance with adjusting the amount of devices allowed to connect to your network. If you have any more questions or need any more assistance, we are available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.

At VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to its customers. If you have any specific issues with your VIZIO product, please contact our award-winning technical support team at support.vizio.com or for instant support download the VIZIO Mobile app, click "Support" and "Contact Us".

There could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.