This is my first "serious" shredder. I've only had the wastebasket-top ones before, and they always gave me trouble and were messy to empty. This one is well-made, strong, and durable. It's amazingly quiet, and if you follow the directions, it will not jam. Easy to empty as well. Great product!

My 8 year old PS-79Ci has finally given up the ghost after reams of shredding in a small office business environment. At 5 years the power switch became flaky, and since it was out of warranty I repaired the switch myself with a drop of epoxy in the right place. Then at 8 years of service it just quit all together. I believe the motor and shredding mechanism is still functional, but the electronic sensor(s) inside have gone kaput. I am not technically savvy enough to make that repair and having it repaired makes no sense. I only hope the newest model holds up as well as it's predecessor has.

Great shredder for the price. So far the once or twice I have jammed it was very easy to unjam using the reverse switch. The cross-cut shredding makes it impossible to reassemble anything that was shredded. The trash liners are very easy to remove and replace without spilling any shreddings that would have to be cleaned up later. This shredder is nothing but first class all the way.

I find my PS-78Ci one of the best purchases I have made for my busy office. I am in the School environment and handle a lot of very coincidental teacher/student information, I needed a fast dependable shredder and have found it! I will recommend this machine to my co-workers and friends. Also plan on purchasing one for my home.

The first Fellowes shredder I purchased lasted over 20 years, so I decided to purchase another Fellowes when that one finally bit the dust. The 79Ci is great! It not only does a fantastic job of crosscut into small pieces; it does it with exceptionally quiet operation. I also like the built in safety features, which are a must if there are small children and/or pets around. It may cost a bit more than some of the others, but it is well worth the difference.

Fellows does not sell parts that are replaceable. The power button started giving trouble after six-months and we should have returned the shredder, but didn't. The button got worse and worse and the shredder is no longer useable. A product is only as good as it's weakest link.

We had a DM12ct previously which was at least 8 years which performed amazingly well. It was powerful, and well built. This shredder is just as well built, has a great energy saving feature, and also is so amazingly quiet compared to the last one. The feed is slightly slower and it has a thickness sensor to prevent you from putting in too many sheets at one time. (With the old shredder, you wouldn't know it was going to jam until you had already put the paper in and it was feeding.) Overall a solid performer and with the Fellowes brand, you can't go wrong.

I had been wanting to get a new shredder and finally purchased one before the end of the year. My old shredder cut in long strips and I was worried someone would be able to put documents back together. With my new shredder I don't have to worry anymore!

This is the first shredder that I have owned and It is living up to my many expectations. The jam proof feature alone is worth the price. I have seen and looked at other shredders before I purchased this model and they don't come near the many features that the PC-79Ci has to offer. I would not hestiate to recommend this shredder to my many friends as I am sure they would be as happy as I am with its peformance,price and reliability.

I have had shredders before, including an earlier version of a Fellowes shredder. This one is the best one I have ever had. It is quiet and dependable. It easily shredds credit cards and many sheets of paper at one time. I am very happy with my purchase and would recommend this model to anyone. The jam feature is nice since the shredder will not operate if your fingers are too close to the openning.