It is very nice not having to spend more time clearing a jammed shredder than actually shredding a few sheets of paper! The casters make it very easy to move. It is extremely safe, quiet, and even though I've had it for a relatively short time, it seems well built. I expect it to last a long, long time without problems. I used to dread using the previous (un-named) unit, and now, with the Fellowes PS-79Ci it's actually fun!!

Purchased this shredder to safely dispose of several boxes of old client tax returns. It really made this lingering job go quite fast with its ability to shred several page at a time and it never once jammed. It's quite operation was a pleasant surprise compared to my old shredder. What would have taken at least a week with my old shredder was accomplished over two days. The cross cut feature definitely ensured that none of the client's information could be used for identity theft.

I had a shredder for a few weeks a long time ago. It jammed constantly. I gave up and started ripping my mail. A few weeks ago I decided to try a shredder again, but I did my research. I am so happy with this shredder. Doesn't jam, shreds CD and credit cards...I love it!!! Another plus, it's not as messy as my last shredder. I highly recommend it.

I wish it cut more finely, but it's the best I've seen for a price home users can afford. I also get a little frustrated by the sensitivity of the sensor which cuts it off when a hand is to near the feed opening and the fact that the viewing window doesn't let you see when it's waste bin is actually full.

I cannot address durability or warranty as I've only had it a month. It is very quiet compared to my 15 year old shredder that died. Shred size is not NOT secure, you can read complete 16 digit account numbers, full names and other supposedly secure data. The bin size is also rather small but that is manageable.

I haven't had it very long but so far it is great. I was impressed by the heftiness of it. IT is solid and well made. From box to office in less than 5 minutes and I was shredding everything I could find to shred. LOL It chewed through everything I had to give it in fast time. And each and every page was shredded fully. No chunks of unshredded stuff in there. The pieces were plenty small enough to prevent anyone from putting anything back together, The operation is simple and easy, it is nice and quiet for such a large shredder and it whips thru cards and CD's like they were paper. This was NOT the least expensive one I looked at, for sure, but I do not regret spending a little more on this one. I would highly recommend this shredder and I don't do that often.

I just bought this shredder, but had several garbage bags full of papers that I needed to shred. My old shredder had a small basket and a small mouth, so I had to fold all the papers in half to get them into the device and had to empty the basket every ten minutes or so. FRUSTRATING! Anyway, I zipped through my tons of shredding with no problem. I did have to keep emptying the basket, but that was to be expected - I think a 6 gallon basket is great for everyday use. The jam-proof function worked REALLY well - it stopped anytime the material in the basket touched the blades or anytime too many papers were fed into the mouth at one time. NO JAMS! It can handle up to 13 pages at once, so my work was done quickly and the BEST part (which you can't tell from the product descriptions) is that it is SOOO quiet. This huge shredder is much quieter than my little 6-page 1-gallon shredder. The only annoying part is the basket - it has to be pushed in all the way in several places for the shredder to operate. In all other respects though, I love this shredder!

Fellows does not sell parts that are replaceable. The power button started giving trouble after six-months and we should have returned the shredder, but didn't. The button got worse and worse and the shredder is no longer useable. A product is only as good as it's weakest link.

Will not shred 14 sheets. The best I could do when first tested was 12 sheets. This is good compared to my previous shredder. So far I am happy. The safe sense feature will not work while standing in front of the shredder. You have to knell to have the sensor work. Not a practical way to operate for a floor unit.

I had a similar Fellowes shredder for 10 years and it finally died, mostly due to being broken when it tipped over. I specifically searched out the same shredder so I believe I have another 10 years of service! I would highly recommend this one! The power is incredible!