It's tough and dependable made with sturdy materials. If I had to be critical about this product, it sometimes halts even if the load to be shredded is not 12 pages. It's working great now but I wonder if it will over a year after its warranty expires. Kind of skeptical because I previously had a non-Fellowes shredder that broke after its warranty ran out.

My prior shredder jammed and then completely stopped working so I needed a new one. One thing I do not like is junk mail. With my old shredder, I had to open every piece of mail, junk mail included, and then feed no more than 6 sheets in it at a time. Shredding took a long time and was a chore that no one wanted to do. Researching the various shredders on the market, I found the 79Ci and, based on other reviews and its specifications, I purchased it. Just received it and started shredding 'unopened' mail and this shredder handled it with ease! The 79Ci is quiet when shredding and has a gauge on the right side that indicates how close you are getting to its maximum number of pages it can shred. Very handy to know. I am just very pleased that I can just shred the mail while it is still in the envelopes. Thank you!!!

Nor does it require a license to operate. But after witnessing the power this Mack Daddy shredder brings to the table, you might think so. Loaded with useful features. And the horsepower of Fellowes behind it. If you're tired of fooling around with jams, failures, and cheap plastic parts, this is the one.

The shredder itself works perfectly, does everything the description states it's supposed to do. The only problem I have is with the POORLY DESIGNED BASKET, This is a MAJOR INCONVENIENCE in that the basket has a glass panel with screws that catches on the plastic bag & shreds the bag when removing it filled with shredded paper. (It also had 2 hooks on the opposite side, but they were removed) IF YOU COULD SEND A BASKET WITH A SMOOTH INSIDE THAT WOULD COMPLETELY SOLVE THAT PROBLEM

This machine is a very well built unit........feels heavy duty and the reason I purchased it was for the shredding capacity as well as the price point. This was a refurbished machine. I did spend more than I wanted, however, I knew the Fellowes name is quality and was willing to spend more for the longevity.

This is an excellent replacement for our old strip shredder which jammed after many years of use. It is quieter, faster, safer, and much more secure with its cross-cut shredding capability. I would highly recommend it to all home/small business users.

I contacted Fellowes customer service when I had exhausted the trouble shooting points in the manual and still could not fix my shredder issue. The Fellowes customer service agent - Angie - was amazing. Angie reviewed the trouble shooting points with me as I performed them while on the phone. Eventually Angie was able to guide me to a remedy that worked! I was so impressed with Angie and the exceptional service provided by Fellowes, I had to let others know. I don't need to look elsewhere beyond Fellowes for my shredding requirements! Kudos!

I deal a great deal with classified paperwork that when completed with cannot leave my work area. The shredder that I use (PS-7pCi) has been great. I do not have to worry about any paperwork/old CD's being able to the "reconstructed" and read. Keep up the good work.,

Since the day I purchased my machine and got it home and started using it, it turned out to be the best I've ever owned. I'm 100 percent satisified with the purchase of the machine, and would recommend it to anyone to purchase. I've owned 3 previous machines, and this "Fellowes" fast surpases any of the previous machines I've erver owned and used. This is the cadalic of Shredders I kid you now....

So far is has worked great. Once it worked through the jam it backed it self up and then went forward. We have a 17 month old daughter and we bought this one because it shuts off and so I put my hand by it and the light went on and it wouldn't shredd. The real test will see how long it last because the other shredders didn't even last a year. We have gone through several shredders. I also like this one because so far like the others it has heated up and stopped on me and then I have to wait about an hour for the others shredders I have had to work again. Another thing I like is it is so quiet when you use it not loud like the other shredders I have used.