Mattress was wonderful and loved the product but now after three years it has started cracking vertically and horizontally. Filed the proper claims process and was immediately declined stating the discoloration on the under cloth (which cannot be washed) was the cause due to a spill. This stain was actually caused by sweat due to the heat that retains in the memory foam and now the claims department stated there is nothing they can do or help with. Needless to say I will not purchase another tempurpedic mattress again due to this customer service and warranty response to not guarantee their product like they claimed. 10 year warranty was not upheld and quality and customer assurance is not their top priority.

We knew it was time to buy a new mattress when you wake up hurting, feel all the bumps and fall into the hole and cant get out from your old old mattress. We began by researching the difference between box springs and foam and hybrid. Then we tested out about a dozen mattresses by laying on them. Tempurpedic was not rated the highest in consumer reports but just like a movie critic you cant believe everything you read or hear until you experience it yourself. Our new mattress was very firm the first month and took some getting used to as it began to soften up and form to our bodies. But while this was all happening and normal we did not experience the pain of waking up anymore nor getting caught in the mattress. We purchased the adjustable bed also. Though we were not looking for adjustable we thought down the road that it would be a good investment and since we may never need another mattress again it is an investment for sure as the price was steep but you get what you pay for. We love the new mattress and sales person was very knowledgeable with all products that he sold.

[This review was collected as part of a promotion.] My spouse bought me a Tempur-Pedic mattress many years ago. We loved it. As it began to age, so did my back. We looked at a new Tempur-Pedic but the price was daunting for us. So I decided to look at other mattress companies. After researching the top ten recommended, I decided to do the "test sleep" offer. When the first mattress test didn't work out, we tested a second, and a third and a fourth. Each of them had good quality customer service, as does Tempur-Pedic. Each had fine shipping and delivery, as does Tempur-Pedic. Each of the mattresses had desired features of quality, comfort and support, as does Tempur-Pedic. On each one I was able to fall asleep within minutes of laying down. However, with each one I still woke up with back and hip pain. So we decided to pony up and purchase a Tempur-Pedic mattress. No regrets. It has been terrific. We both sleep well and I wake up with no pain.

When I tried lying down on the bed at the store and I was not so sure whether this type of bed is good for me or not, but I tried it after delivery of the product for a week, Tempur-Adapt Medium is just the right firmness for my body, especially on my back. I am happy about purchasing the mattress.

After many stops & starts with mattress shopping I finally ended up with the Medium Hybrid. The people at Mattress Firm were great in helping and working with me (especially Jason and Julius). I returned two mattresses before finally deciding finally on a Tempuredic. The medium hybrid has been overall very good. I would have liked it a bit more firm, but it was the best fit I could find. I can say I would recommend the mattress I purchased.

We owned a Tempur-Pedic previously for just short of 20 years. Our bed is set up to accommodate the mattress without a box spring and the old mattress fit perfectly. Our new mattress is 2 inches narrower and 1-3/4 inches shorter. So now we see the wood platform it lies on. Very disappointing. The mattress is comfortable or we wouldn't have bought it. Don't feel the cooling effects of the mattress cover either. It's also very high uncomfortable to sit at the edge of the bed.

It has just the right ampunt of firmness for people 170 lbs to 200 lbs. You sink in but not too overwhelming only to have a floating feeling with somewhat support. It is good for all positions , back , side , stomach sleepers. That's why it was exactly right amount of firmness, you don't sink in so much but it doesn't feel as hard surface. The Best for back sleepers. No more back pain and strained feeling. Feels cool but not too cool. I don't like very cool feeling so no problem for me, some may find it warmer side than Breeze models. Movement isolation is great. Regaining shape after pressure is faster and feels quality memory foam like. Side supports are good but not exceptional but good thing it gets back to shape very quickly and supportive even it sinks from the sides so no worries about falling out from sides.

I've owned my Adapt for a little less than 3 years. It is currently sitting on a support system rated to hold up under 500 pounds on each side. The mattress has gone nearly flat under weight in the mid section creating a lot of back pain for both my wife and I. We put in for a warranty claim and were turned down because we didn't have their base under it. The mattress was great while it lasted (a year before I started having issues and 2 and a half years for my wife), however, for the increased price of the mattress plus the support system required for it to not fall apart is too high in comparison to cheaper mattresses that are just as comfortable and last longer without the additional cost of a high tech support system.

Probably a good product for some, but have used it three weeks and have developed upper shoulder and neck pain that I did not have before. It is a LOT firmer than the one I tried at the store. I was assured it will get a little less firm, but nothing yet. Also doesn't release heat very well. I guess overall, I am not pleased with the product when compared to the amount it cost. I will give it a few more weeks, then if nothing gets better I will take advantage of the return policy.

I had slept on the original Tempur-Pedic mattress for 19 years and wanted a similar feel and support. The Adapt medium provides that. I didn't have a problem with the old mattress being too warm so I didn't opt for a cooler mattress- so far I have not regretted that choice. I am a big guy- 6'6" and 250 lb - and a side sleeper. I continue to evaluate it knowing I can exchange my mattress for a cooling one during the trial period. The adjustable base is wonderful- great way to watch movies.