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Customer reviews for Wellness by Design Ergonomic Mesh Back Office Chair with Headrest, Assorted Colors for
Wellness by Design Ergonomic Mesh Back Office Chair with Headrest, Assorted Colors
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4.1 out of 5 stars
stars
225 ratings115 reviews
  1. 5 stars66% (148)
  2. 4 stars10% (23)
  3. 3 stars7% (16)
  4. 2 stars4% (10)
  5. 1 star12% (28)
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Showing 1-10 of 115 reviews
Jul 12, 2022
Heather
5 out of 5 stars review

Verified Purchase

Chair

Great chair for computer desk

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May 19, 2022
DJ
5 out of 5 stars review

Verified Purchase

Health

Great for my back and neck. The best ergonomic chair I’ve ever had.

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Apr 3, 2022
Jojo
5 out of 5 stars review

Verified Purchase

Plus size office chair

Great chair, holds plus size person great, so comfortable!

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Jul 10, 2022
Sean
3 out of 5 stars review

Verified Purchase

It's okay, could be better, but I've sat in worse.

The seat is comfortable, the breathability of the back mesh is nice, the headrest is a pain in the butt because it constantly snaps-off with little pressure, and isn't comfortable nor adjustable to be comfortable. Overall, I use it for about 16 hours a day at least 5 days a week, so I'll definitely be putting build quality and longevity to a test, and will update to that end when i know more.

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reply from Supplier Response

Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at service@trueinnovations.com, or call (800) 379-9773.

Apr 2, 2022
Jim D
3 out of 5 stars review

Verified Purchase

Worth What I Paid

I have to keep reminding myself that this chair only cost $100. That means that it was both inexpensive and cheap. The quality, utility and comfort are definitely 3rd rate but that is what you should expect at the price point. If you are looking for top quality this is not the chair for you. If you are looking for occasional light use it is fine.

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reply from Supplier Response

Hello Jim, thank you for providing feedback, we hope that the chair is still working out for you. If you require additional assistance with this product or are in need of parts, please do not hesitate to contact us at service@trueinnovations.com, or give us a call at (800) 379-9773.

Mar 30, 2023
AZ
3 out of 5 stars review

Verified Purchase

Cheap quality

Disappointed. The cushion, the wheels, it all looks and feels cheap. Putting it together although annoying, wasn’t’t too bad, except for the headrest. That went on crooked and stayed that way. If it wasn’t too much of a hastle to take it apart, I would have returned it.

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reply from True Customer Service

We appreciate you taking the time to give feedback on your chair. I am sorry that it did not meet your expectations. Please reach out to our customer service department at 800-379-9773. Your chair should not sit crooked, please allow us to troubleshoot and try to fix the problem!

Feb 27, 2022
Sitting person
2 out of 5 stars review

Verified Purchase

Seat not level hurts your hips and back!

It’s a comfortable chair but not completely level I tried to tighten the screws and adjust it but it didn’t help or correct the problem…doesn’t seem like a big deal but after long periods of sitting your back and hips will hurt…I’m debating returning it because this isn’t a cheap chair…seeing if I can get one that’s level…

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reply from Supplier Response

Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at service@trueinnovations.com, or call (800) 379-9773.

Apr 14, 2022
Disappointed
1 out of 5 stars review

Verified Purchase

Quality is poor.

The chair wasn't in my house more than two weeks before the staples started coming loose that hold the mesh on the back to the frame. The chair is going back this week.

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reply from Supplier Response

Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at service@trueinnovations.com, or call (800) 379-9773.

Feb 28, 2023
KP
1 out of 5 stars review

Verified Purchase

To short

Its way to short even when fully extended , I would not recommend it. I had to buy a new piston to raise the hight of the chair keepnin mind Im 6'4" tall.

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reply from True Customer Service

Thank you for your feedback. I am sorry to hear that the chair did not meet your expectations. Please note that we make our chairs in a large variety of sizes to accommodate many different customer needs. Our line of big and tall chairs might be a better fit for you. Please feel free to reach out to our customer service department should you need assistance with your chair. Our phone number is 800-379-9773 and email is service@trueinnovations.com

May 19, 2022
spazzy kitty
1 out of 5 stars review

Verified Purchase

Squeaks

I returned this because it started to squeak after 2 weeks of use. The back rocks, but the bottom doesn’t.

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reply from Supplier Response

Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at service@trueinnovations.com, or call (800) 379-9773.