We're sorry to hear that you feel this way, Becca, and we'll be sure to share your comments with our team. We agree we must be part of the solution to reduce plastic waste. Today nearly 90% of our packaging is recyclable; our newly announced goals call for packaging that is 100% recyclable or reusable across our leadership brands by 2030. You're always welcome to give us a call at (800) 777-1410 if you have any questions.

We're sorry to hear this, Shawn, as our toilet paper does go through many quality checks to ensure that you can enjoy the go. We'll be sure to share your comments with our team. Also, we'd like to mention that there can be one of two causes for excessive lint. First, the softness is directly related to the amount of lint; meaning, the softer the toilet paper, the more lint there will be. The second cause is lint builds up on paper manufacturing lines. In this case, we do regularly shut down our manufacturing lines to remove excess lint in an attempt to reduce the chances of it happening. We'd like to gather some more details for our Quality Team, so please give us a call at (800) 777-1410 when you have a chance.