We're sorry to hear that you feel this way, Elle, since our toilet paper does go through strict quality checks to ensure that you can enjoy using it. We'd like to mention that there can be one of two causes for excessive lint. First, the softness is directly related to the amount of lint; meaning, the softer the toilet paper, the more lint there will be. The second cause is lint builds up on paper manufacturing lines. In this case, we do regularly shut down our manufacturing lines to remove excess lint in an attempt to reduce the chances of it happening. We'd like to look into this further for you, so please give us a call at (800) 777-1410 when you have a chance.

We can assure you that our toilet paper goes through many quality checks to ensure that it reaches you in the best possible condition. It may be helpful to know that we have made a modification resulting in a slight decrease in the number of sheets on each roll. It’s a tough decision any time we make a change that may impact our consumers, but we're constantly looking at our products and cost of materials needed to make them so we can keep providing you the product you love at a great value. As well, we'd like to mention that our Ultra Soft is 2X more absorbent than the leading bargain brand, so you can use less. You're always welcome to give us a call at (800) 777-1410 if you have any questions.