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Customer reviews for Member's Mark Homewood Counter Height Fire Dining Set, 7pc for
Member's Mark Homewood Counter Height Fire Dining Set, 7pc
4.5 out of 5 stars
stars468 ratings214 reviews
  1. 5 stars77% (359)
  2. 4 stars9% (40)
  3. 3 stars5% (23)
  4. 2 stars3% (13)
  5. 1 star7% (33)

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Showing 1-10 of 214 reviews
Mar 4, 2024
Anonymous
5 out of 5 stars review

Verified Purchase

Absolutely LOVE, GREAT Quality! Highly recommend.

We have been looking at this set for a couple years, it always sells fast and now I know why. Absolutely beautiful. Quality is better than any out there and we have looked at them all. We have the Sam's Gazebo, and this looks amazing in our backyard with our pool. Packaging was great, easy to set up! Love, LOVE, LOVE!! Cannot wait to make many memories with this set.

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Jul 13, 2022
Jim H
5 out of 5 stars review

Verified Purchase

Homewood 7Piece Counter-Height Fire Pit Set Review

So far so good. Have had it two weeks and everything works great. Was well packed and delivery team was great. Easy set up for two people. The cover is a must have. I put some rust inhibitor on it as well. Sta-Bil Rust Stopper was highly rated for this. Fire pit appears to be well made.

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reply from Product Manufacturer

Hello Jim,Thank you for the 5-star review. We are happy you are pleased with your purchase. Should you have any questions/concerns please feel free to contact our Customer Service Department at (888) 690-9800 between the hours of 8:00 AM - 5:00 PM PT. Thank you, Jerome

Jun 10, 2021
Big D
5 out of 5 stars review

Verified Purchase

Great Value

Great Value at this price point! Counter height table and chairs (easy to assemble). Unfortunately this product was so popular that it sold out on line. I searched all of Florida and found a set at the Ocala Store (170 miles away). Rented a U-Haul trailer and went after it. Trailer rental for the day $48. So happy that I found the set available at another store location for pick-up. This product assembled is worth every penny.

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Apr 3, 2024
Beth
5 out of 5 stars review

Verified Purchase

Great table for a great price!!

Really nice set for the price! Easy to put together. The table is super heavy so you will need 2 people to place it on top of the base. We haven't been able to use the fire part yet due to windy conditions but so far we love the look and feel of the whole set up. The only downfall of the product was that our storage coverup had straps that you can attach to a chair to keep in place on windy days, well ours ripped off on the first day, after we had windy conditions. We are still able to use it but I have to place a toy lawn mower on top of the cover so that it doesn't blow off. They do have the spots to make it tighter around the bottom but it's just not enough to hold in place. After putting it all together and setting it up, I noticed that one of the chairs was damaged. In the box they had a paper that said if there was anything wrong to text or call the company. I sent a text message on a Wednesday and an automatic message responded right away. One week later, someone reached out over text. They asked for proof of purchase and what was damaged. I sent my proof of purchase along with the picture of the damage. They said they would send a replacement right away. The following day I received a tracking order and my replacement was delivered about a week later. Customer service was on top of it and I like that they were able to help me over text message.

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Feb 17, 2022
happywalker
5 out of 5 stars review

Verified Purchase

Dinner served with class

We purchased for our 34 wedding anniversary for each other. Packed with superior quality. Easy to put together, took only a few hours. Absolutely love it.

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reply from Product Manufacturer

Thank you for the 5-star review. We are happy you are pleased with your purchase. Should you ever have any questions/concerns please feel free to contact our customer service department at (888) 690-9800 between the hours of 8:00 AM - 5:00 PM PST.Thank you,Jerome

May 13, 2024
Terrah B
5 out of 5 stars review

Verified Purchase

Great quality table and chair set

We are absolutely obsessed with this set. The picture doesn’t do it justice. It’s a solid table with great chairs. And the chairs have a slight cushion aspect under the bum area.

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Jul 6, 2021
J Thomas
4 out of 5 stars review

Verified Purchase

Great Large Table

The table and chairs look great. The fire feature is very hot and felt around all of the chairs - even on the lowest setting. I gave only the 4 stars because the cover sits higher around the outside than it does in the middle. This creates a bowl that collects rain water when it rains. I put a flower pot in the middle to raise that section and eliminate the pooling of water. The chairs are comfortable, even without any extra cushion. The propane tank door is easy to open and access. It pulls out far enough to make adding/maintaining the tank very easy

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reply from Product Manufacturer

Hello J Thomas - we appreciate the feedback as we strive to provide our customers with the best products. We are happy you pleased with the overall set. Should you have any questions/concerns please feel free to contact our customer service department at 1-888-690-9800 between the hours of 8:00am - 5:00pm pst.

Jul 1, 2021
Jess
4 out of 5 stars review

Verified Purchase

Almost Perfect!

My wife, our friends and I love this set. Pros: The seats are extremely comfortable and the entire set appears to be well built however time will tell. Cons: The bolt threads in the table top were so badly damaged that none of the 4 bolts would grip the base to the top. I needed to drill and tap all 4 and use larger bolts to connect the two. Sam's Club very generously refunded a portion of the purchase price for my inconvenience. The drawer that houses the LP Gas bottle does not fit perfectly and sticks out further than it should. The only other complaint is that this set was difficult to get.

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reply from Product Manufacturer

Hello Jess- We are sorry to hear you had to modify your Homewood 7pc Counter Height Fire Pit Set to fit. I am happy to hear your were compensated for your troubles. Should you have any questions/concerns please feel free to contact our customer service department at 1-888-690-9800 between the hours of 8:00am - 5:00pm pst.

Sep 4, 2021
Smitty571
3 out of 5 stars review

Verified Purchase

Great set, if not damaged.

Loved the set, seemed to be good quality, but table had cracked tiles, and one chair was damaged. Unfortunately, Sam's Club could not just send us replacements for damaged parts, so we had to return the complete set. Too bad. Don't want to risk another complete assembly to find a damaged item after all is said and done.

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reply from Product Manufacturer

Hello Smitty571- We are sorry to hear part of your set was damaged. For future, if you receive a set with damaged pieces, please contact our customer service department for replacement parts at 1-888-690-9800.

Apr 6, 2024
Brandon
1 out of 5 stars review

Verified Purchase

I got ripped off

It never got delivered they said it did, and I’m paying for a $2,300 table. And no actual humans to talk to., I’ll be disputing with my credit card. Unreal. It’s not like someone can just steal a 300 pound item. And I was home all day waiting for it.

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