We really like this set. The kids love it. The set up is a long process, but if you're able to assemble Ikea furniture you can do this. We turned it into a family activity with music and food and we had fun. If you're organized, you'll rock it. The quality is good and safe for a backyard play set and the customer service was very responsive when we realized we were short a few bolts. Cannot emphasize enough the need to spend time to get yourself organized before you start assembling. Unpack EVERYTHING and arrange piles by the code that's printed on ends of each part (boxes come with mixed products for packing efficiency so don't assume items are already grouped) and sort all hardware and check the list against the list printed inside the instruction book. Call customer service immediately if something is missing. Have fun.

We purchased this and thought it would be pretty simple with the instructions and everything, Wrong!! I have been working on this now almost 30 hours 2 people, but alot of the boards you need to drill your own holes. We were missing screws and hexnuts and also 2 boards. The instructions are not good at all. It tells you one way to board and it should be a different way. Very very upsetting when you think the instructions would be right and there not. Then, the price of the set all parts should be in the boxes. And for the price it should not be so much more for an assembler to come put it together for you. Instructions need to be IMPROVED ALOT!!! It took a week straight 8 hrs a day to put this together and stressful OMG!! Overall yes, it is worth it but need improving.

I bought this over a year ago after spending a year looking for a neat one at a price I could afford. All the ones I found at this price didn’t have all the cool stuff this one has. it’s still in great shape even after being snowed on, rained on, and abused by a bunch of little boys. We had all the pieces and a few extras.However, putting this thing together will bring out the anger in you. My husband and I put this together ourselves, it made us so mad, made us fight. We hated this thing, it took us a month to put together because the instructions were so unclear, and the letters on the boards are so hard to see, we had to take it apart several times due to mistakes. And it made us so angry that some days we didn’t even want to mess with it. But My children love it! And that’s the important thing. So it was worth it.

This thing is HUGE!! I'm 6'07" tall and I can stand inside with plenty of headroom. Alot bigger than I thought and it's massive compared to some of the $700 - $800 ones I've seen at Lowes & Home Depot. So glad I spent the extra money on this one, my little girl loves it. Construction was intimidating at first, but really not bad once you get into it. I downloaded the manual and studied it a little while waiting on it to ship. Highly recommend a cordless impact drill with a speed-bit set-up. Highly recommend you have a Torx T-40 Speed Bit. You will be changing bits often between the T-40 and a Phillips, so the speed bit was nice to have. For me, the Crow's Nest was the most difficult to set up. Instructions call for table-top construction of the floor, so my holes didn't line up when I went to put it on. I wish I would've built it in place. Enormous amounts of hardware, but everything is bagged separately. I set up a large table just to lay out all the hardware, that seemed to help. I did not care for the directions, there is very little written, it's all diagrams that you need to pay really close attention to. Pay close attention to the hole placement on the diagrams because the instructions do not let you know that a board needs to be facing a certain way. Make sure you keep your packing lists when you open the boxes, I had to refer to them many times to find the specific boards I needed for the next step. Overall it was a fun family project that I'm certain will last our family for years. Very impressed with the quality of this playset.

This playset is amazing! Our son is 9 years old and most of our neighborhood kids are 5 - 9 years old. They love all of the cool features for this, like the crow's nest, the picnic table, the monkey bars. It took 2 days with 6 people to assemble it though. It is a massive project.

This purchase has been one of the worst customer experiences I’ve ever had. We ordered the playset with assembly in mid-April 2023. Apparently Sam’s Club partners with a third party company, Go Configure, for its assembly services—something that is not disclosed in the listing. The assembly company contacted us promptly and stated assembly would occur within 10 days. We took down our old swingset in reliance that the new one would soon be installed. It’s now been months of waiting and frustration. I called dozens of times to try to get an assembly date. The installation company finally committed to a date a month later (so two months from the time of purchase). Of course, when the date finally came, the technician never showed. When I called the company, they tell me the appointment was cancelled the previous night, even though they never bothered to call, and the company couldn’t provide me with a new installation date at this time. Needless to say, if and when there’s a new installation date provided at some point, I have no confidence their technician will show up for the appointment or will do quality work. This swingset was fully paid for months ago and has been sitting in boxes. I have called Sam’s Club multiple times, and so far all they’ve done is refer me back to their third party assembly company. Likewise, I called Backyard Discovery to speak with their Customer Advocates Team, and all they offered to do was e-mail the third party installers, because apparently Backyard Discovery has a contract with Go Configure as well, so they don’t partner with anyone else. I’ve come to learn that there are extensive consumer complaints posted online against the installation company (Go Configure) that Sam’s Club and Backyard Discovery have chosen to partner with, and there is a long list of Better Business Bureau complaints detailing similar experiences to mine. I can’t believe Sam’s Club and Backyard Discovery made the decision to partner with an installation company that has received such negative reviews and that Sam’s Club hasn’t addressed this situation. I’ve filed a consumer complaint and am still waiting for this issue to be resolved. This has been an absolute nightmare, and I highly regret my purchase at this point and the fact that I took down my old swingset in reliance that this new one would be installed in the near future. It appears that the business model here is to induce consumers to purchase a swingset by offering assembly, and then never providing assembly and instead causing so much frustration that the consumer ultimately gives up.

I bought this for my daughter on her 7th birthday. It is PLENTLY big enough for her. I wanted a play set she can enjoy now and grow into- this is the perfect one. She is an only child so I wanted a play set I could play in as well. This will hold my 6'3 190lb husband. I took my husband about 2 weeks to put it together. He studied the directions well and worked on it for several hours each day. It was well worth the labor to have it in the back yard. I do recommend adding extra support boards in the crows nest and in the back where the ladder is located. We have had the set for a year on Oct. 14th. It is in great condition. The sun fades the wood very quick so we will be staining the play set very soon. GREAT BUY FOR THE MONEY!!!!!!!!!!!

Ordered the playset with assembly (and pre-paid Sam's Club in full including assembly) and getting their third party company to show up has been a disaster. I paid Sam's club for an end-to-end service and their install keeps being postponed last minute. Has been over a month now that it has been sitting here. Sam's club takes your money very quickly.

I loved this play set initially as it combined swings, slide and monkey bars. We ended up paying someone to build it which I’d 100% recommend, but we’ve had it right at a year and I’m so incredibly disappointed by how much is broken/breaking - and it’s not from rough use. It’s simply not built to last.

I’m sorry, but this swing set is just not well made. They engineered it specifically for kids of a very young age and weight. The boards and wood that it is constructed out of don’t even seem to be normal size pieces. It has been almost exactly one year and board are coming lose, cracking and warping. The it already looks like it is 10 years old. I regret this purchase. Please do some research before you shell out good money for this. At this point it doesn’t even seem safe for the kids to play on anymore.