Overall great swing set. It does take awhile to put together but well worth it! This is definitely something you would want to organize all the pieces, read and watch the video before starting anything. We did have a few pieces split on us but customer service was great and we’re getting replacements.

We bought the play set online and decided to have the installation included due to our busy work schedules. The play set arrived about a week after we purchased it. I was contacted and set up a time to have it installed the following week. On the day of the appointment I received a call that they needed to reschedule after the time they should have already been there. They did not offer any explanation as to why we were not contacted earlier or why it needed to be rescheduled. We were not happy as we had already made arrangements to be home. The installation was scheduled two more times after that. After a month of having the boxes sit in my garage it was finally installed. The installer was very polite and worked efficiently. The playground set is a big hit and my kids love it. The material is very sturdy and seems like it will last awhile. I was a little worried after reading other reviews and seeing some people received bad materials or complaining that it was cheaply made, but for our play set I couldn't disagree more. While I think the customer service department that schedules installation needs to get it together, I was very satisfied with the play set and the installer so I'm still giving it 5 stars.

The play set arrived on time and in good condition. We had it assembled by some guys who water no time but it took longer than expected. Got expensive. The set is larger than expected which was a pleasant surprise. Hope it holds up to the weather and abuse of grandkids.

Great playset! If you are a DIY type person you’ll enjoy putting this together. Instructions are not idiot proof, so ingenuity and know how is a must. During assembly you have to pay close attention to the pilot holes and ensure they are faced in the direction with respect to the illustrations. I jumped around in the manual, because I did half the build in my garage due to weather. The nut barrels are trash! I hated these things. The clearance tolerances of the threads are extremely tight. I had to prefit them with the bolt prior to installing them to ensure proper engagement and alignment. Other than that great product.

This is a very nice play set. The directions lack a little on detail and you need at the very least two people. Not so much that anything is heavy but just to help keep parts coming and double checking your placement. Trust me there are a LOT of parts. If you have someone to keep the sections in order and ready when needed the project goes a lot faster, but still plan for two FULL days at a minimum.

Purchased it about 3weeks ago for My kids as a birthday gift! It arrived 1week before the date given to us! Good:came earlier then expected Bad: they let me know one day before it arrived it was going to be delivered and be left in front of the house husband had to leave early to take it to back yard. My husband installed it! It looks great! Kids love it! Only thing bad about it which is nothing major but the microscope keeps falling since we first got it and it came broken. Was cheaply made. Other then that it’s great! Would post a picture but keeps saying error

My boys and I are thrilled with this playset. It is much bigger than I expected and has lots to do for them to stay active. I am definitely glad I paid for the installation because it looked very complex. It took three experienced workers a day and a half to complete and the crew that came was excellent. The wood is not as strong as the pricier playsets but that is to be expected and it seems very sturdy and safe with the exception that we may reinforce the crows nest a little bit just because I'm paranoid. There was one damaged piece which isn't bad considering how many pieces came in the set and two of the boxes were torn a little in the shipping process. The installation crew said they'd report the piece to the company and come back with a replacement to fix it. Overall I'm very happy with the playset and hope it hold up well in the years to come for my three boys to enjoy endless hours on it.

Some pros...1) Great assortment of features on this set up. Our two year old (under supervision of course) loves her new playset. 2) beautiful colors. 3) looks great in our backyard. 4) fast shipping, however... they didn't notify us of delivery as specified (it ended up working out just fine tho). Some cons... 1) build time - took two handymen about 28 hours total to fully build. 2) the reason we gave it four stars - not as sturdy as we were hoping for. 3) we wish the stairs and Rockwall were interchangeable - had to drill new wholes to accommodate the switch. Overall, we are very happy with the playset! I will update if we find it doesn't hold up.

Bought the playground, was delivered in about a week. Came with 4 flat boxes. Never would imagine that the whole set will fit in there. It took my husband and 1 more person 5 days to put it together ! Sometimes it was days they worked from the morning to the sunset.. it was overwhelming. But going by the book pretty easy to follow the instructions. We are planning to paint it to prolong the life of the wood. Also agree with previous review about the swings being very close and sometimes our kids bump into each other! The slide... is another minus.. it’s very cheap thing, that is made from many details. Hard to slide and Our kids already broke it a few times, the tubes that hold it falls down and not steady (it’s not heavy peace that you would see at commercial playgrounds).

This is a great set. The only reason I give it 4 stars is 1. Because it took us 4 days to put together! 2. Some of the wood was already flaking and cheap. There were so many different bags of nuts and bolts and some wood pieces were not even labeled. Also make suuuuure you watch hole placement I don't know how many times we put a board on just to take it off and flip it around! I do feel its a little cheaply made but it will work for its intentions. Looks great in the yard and our daughter loves it.