We were so glad to get the play structure. Delivery was wonderful they unloaded it and left it in our garage at my request since I was home. Each box had an inventory list and was very easy to unload and check off the inventory. Each piece was labeled nicely and the instructions were very well written. You could also follow along on your cell phone so we followed along in the instructions book as well as followed along on the online video it made putting the product together very clear! It took 2-4 of us about 2 days to assemble. Customer service was also outstanding!

We bought this for our two granddaughters ages (6 & 4). I searched a long time before purchasing this from Sam's. No one had a better price then Sam's and in fact, I saw other's selling this brand new for $200.00 to $300.00 more than Sam's price. I received free shipping as well. It took my husband 1 1/2 days to put it together by himself. We put their Stove/kitchen set on the 2nd level so they can feel like it is a true clubhouse. We put a mailbox out and flowers and they have been playing in to for hours on end. Even the other children on the block come over to play. It is tall enough that my husband can stand straight up (he is 6') in the clubhouse. My girls are very tall for their ages and I know will be able to play with this until they are at least 12. I would definitely recommend this to anyone who is looking for a swing set/clubhouse for their children.

This swingset turned out really great. Instructions were a little unclear at times and the bolts had a residue on them so they had a hard time grabbing to the drill when screwing them in. Also, the slide is a bit floppy but everything else was great. Kids love it.

This playset contained all the items requested by my children (monkey bars, double swing, fort, slide, sandbox) at a great price. We've only had it for a month, so I can't speak to the durability, but it's been hours of fun, fun fun for my 3 and 5 year-olds. It is also the "kid-attractor" in the neighborhood and I'm happy to have them all playing in my backyard!

1) missing 2 each H 9 boards. (2) telescop housing cracked. (3) About a dozen & a half 1 1/8 wood screws short. (4) board marked P 2 was not the right board, but the right booard was found, but not marked. (5) Holes in E5 boards that ladder (Y35-24-75G ) attached to were misaligned. (6) Some instructions were not made clear enough. (7) About half of all boards were either not marked or smudged. (8) No instructions on where to attach Y10-16.5G handles to B 1 and E 6 boards or hardware to use. (9)No way to secure bottom of slide to ground to prevent side to side movement.

I've had this for one year now. It's held up pretty well in Missouri. However, the finish from the factory is mostly worn off already, so I will need to stain the entire thing this summer to prolong its life. It was easy to assemble as long as you're organized. I did it by myself in about 6 hours with no issues. The wood is a little soft, so you have to be very careful if trimming grass around it. I've accidentally shredded a few of the boards.

[This review was collected as part of a promotion.] This is such a great playset and from a company with great and friendly customer service. I’m so glad to took the plunge and got the one we did! We are so close to done and my kids can’t stop talking about having their friends over to play on it. Definitely requires lots of organization, work, and time. There are a few instruction pages with misprints in the info, but it’s pretty easy to figure out.

This is such a cute set. Looks great in the back yard. It sure is big though so don't underestimate the size. We were missing some parts and had some damaged boards but the customer service could not have been better. They were shipped and at my door in 2 days. It did take a while to put together and the four boxes of wood is a little overwhelming but once you get organized it all goes up with ease. The boys love it and their friends too. Would highly recommend. The only negative is that it says ages 3-10. Some areas are quite small for a kid much bigger than 8. Not a big deal. I anticipate that they will get lots of use out of it anyway.

[This review was collected as part of a promotion.] Started this project Wednesday and placed the last bolt on Friday totalling to about 15 hours. Our Method: The builder The organizer The organizer will need to lay all 4 boxes out (the parts are scattered) and organize them by letters then numbers. The organizer will keep the book and have each step with the parts ready for the builder (this helps by avoiding over looking steps) while the builder is working on that step the organizer will prepare the following step. Once the builder completed that step the organizer will take a quit glance and ensure the step is accurate. (This helps overall accuracy) The builder will download the BILT app on their phone and use that as a secondary instruction manual with step by step and 3D animated instructions. The builder and organizer will continuously be on the same step. This method helps ease the stress. There builder doesn't have to worry about scrambling everywhere looking for parts and the organizer doesn't have to worry about the labor. This splits the work and stress down the middle. Before you know it your done. Note: Be careful with the T-Nuts as they have sharp claw edges. I sliced my finger on one when drilling the bolt into it using my hand as a guide to keep it secure it warped on me, spun and flew off while cutting my finger, ensure you hammer each T-Nut in the hole before applying the bolt with the impact wrench or drill, at times you may want to hammer the T-Nut further into the wood than just flushed, this will help it remain secure when torquing the bolt down. If the T-Nut does catch correctly it will spin against the wood and the T-Nut is warped. Use a ladder when you start the crows nest area, it's much safer and you'll have more room to work. Good luck.

We bought this about a month ago. We have six kids, from 10 to newborn. All of the kids enjoy playing. They spend hours on it everyday. Imagination station at its best with this swing set. We've had pirate ships, a restaurant, school, princess tower and volcano all out of this play set so far. Lots of fun being had here!!