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Sams Club
Sams Club
Customer reviews for Serta XL Round Bolster Couch Pet Bed, 40" x 30", Choose Color for
Serta XL Round Bolster Couch Pet Bed, 40" x 30", Choose Color
4.4 out of 5 stars
stars921 ratings529 reviews
  1. 5 stars76% (698)
  2. 4 stars8% (72)
  3. 3 stars4% (41)
  4. 2 stars4% (35)
  5. 1 star8% (75)

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Showing 411-420 of 529 reviews
Aug 5, 2020
does not hold up well
1 out of 5 stars review

disappointed

I purchased two of these pillows in the gray and black for my two boxers (65-69lbs). Once received they appeared to be very nice and fluffy, after a week and a half there are already holes in BOTH of my new pillows, the stuffing is coming out of the pillows and I’m constantly vacuuming it up. The pillows are nice but they are NOT durability AT ALL. Very disappointed!

Helpful?5Q6WOJSUC5JB13868071079
reply from Serta Team

Hello, we are sorry that the Serta XL Round Bolster Couch Pet Bed did not meet your expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Sep 24, 2023
Lisa
5 out of 5 stars review

Verified Purchase

Comfy

My big old dog loves it

Helpful?5Q6WOJSUC5JB13868071079
Sep 14, 2020
Suzie
1 out of 5 stars review

Not As Pictured

This bed is super thick. Two layers of stuffing. It didn't have the solid foam base we had gotten from a Serta bed before. It was unstable for our older dog as it was tippy. Also the material on the bed was very soft and not durable. With that being said, Sam's Club did stand by the product and gave me a refund.

Helpful?5Q6WOJSUC5JB13868071079
reply from Serta Team

Hello Suzie, we are sorry to hear that the Serta XL Round Bolster Couch Pet Bed did not meet your expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Jun 5, 2022
Ruby
5 out of 5 stars review

Verified Purchase

She loves it so much bigger she can really stretch

She loves it

Helpful?5Q6WOJSUC5JB13868071079
Dec 13, 2023
Tommy Goins III
5 out of 5 stars review

Verified Purchase

Dog bed

My dog loves the bed.

Helpful?5Q6WOJSUC5JB13868071079
Jun 3, 2022
labhoundlover
1 out of 5 stars review

Poor quality

The first Serta dog bed we purchased lasted for 8 years and looked amazing!! We have had this bed for a few months and it’s already flat and looks awful. We will need to find another brand of dog bed in our house, to replace the other 4 Serra’s when they die because the new ones are terrible.

Helpful?5Q6WOJSUC5JB13868071079
reply from Serta Team

Hi there! We are sorry to learn of your experience. This product is manufactured by our licensed partner NVM Pet and they will be able to assist you with any requests about this items. Please reach out to NVM Pet at 704-814-6160 or customerservice@nvmpet.com. Thank you!

Nov 18, 2021
Vikki
5 out of 5 stars review

Verified Purchase

Bulldog loves this bed!

Great product

Helpful?5Q6WOJSUC5JB13868071079
Apr 20, 2022
Shan
1 out of 5 stars review

Foam chunks are not stable for our senior Golden.

It is too cushy but not firm or flat with 2 layers like the Serta ortho bed of old so when our senior dog steps on it, he doesn’t feel secure enough and backs out. Feels cheaper but is the same price as the previous Serta bed from Sam’s. He won’t sleep in it. Returning.

Helpful?5Q6WOJSUC5JB13868071079
reply from Serta Team

Hi there! We are sorry to learn of your experience. This product is manufactured by our licensed partner NVM Pet and they will be able to assist you with any requests about this items. Please reach out to NVM Pet at 704-814-6160 or customerservice@nvmpet.com. Thank you!

Oct 5, 2022
Rambo
5 out of 5 stars review

Our girls love these beds!

We just had to purchase a second one of these Serta XL beds as we bought one last year & our big dogs would fight over who is going to get to lay in it. So now they each have their very own. It's so comfortable, (I kid you not), that I sit in it sometimes when I sit on the floor to watch a show. The dogs look at me like "lady get your own dog bed" (LOL) Knock on wood we have not had any problems thus far with either of the beds, & feel they are of good quality & very soft to the touch :)

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Jan 1, 2022
Anne
1 out of 5 stars review

Cheap Quality

I purchased the bed for my rescue, 10 minutes after opening, my dog went to ball up her blanket and two long tears appeared. I have another larger Serta bed I had for my previous dog and she balls her blanket on that one and it is completely intact and still looks new.

Helpful?5Q6WOJSUC5JB13868071079
reply from Serta Team

Hello Anne, We are sorry to learn of your experience. This product is manufactured by our licensed partner NVM Pet and they will be able to assist you with any requests about this items. Please reach out to NVM Pet at 704-814-6160 or customerservice@nvmpet.com. Thank you!