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Sams Club
Sams Club
Customer reviews for Serta XL Round Bolster Couch Pet Bed, 40" x 30", Choose Color for
Serta XL Round Bolster Couch Pet Bed, 40" x 30", Choose Color
4.4 out of 5 stars
stars921 ratings529 reviews
  1. 5 stars76% (698)
  2. 4 stars8% (72)
  3. 3 stars4% (41)
  4. 2 stars4% (35)
  5. 1 star8% (75)

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Showing 21-30 of 529 reviews
Feb 25, 2021
DHDH
1 out of 5 stars review

Verified Purchase

DON’T BUY.

I bought 2 for my dogs. Right out of the box there were holes from where they attached the tags on both beds. The top of the bed where the dogs lay is very thin and will not hold up.

Helpful?5Q6WOJSUC5JB13868071079
reply from Serta Team

Hello, Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Jun 8, 2018
734brob
5 out of 5 stars review

Verified Purchase

My dogs love the beds.

When I bought the beds I thought of pushing them together for my spoiled girl. But then they both wanted to lay on it and loved the comfort of the beds. I would definitely but this item again.

Helpful?5Q6WOJSUC5JB13868071079
Jun 13, 2023
Lola Hall
2 out of 5 stars review

Verified Purchase

Cheaply made dog bed

Very little serta mattress in the bed. The bed is very flimsy, and uneven. Bought one before and it was very nice most of it was serta mattress, and my dogs loved it

Helpful?5Q6WOJSUC5JB13868071079
reply from Serta Team

Hi there, thank you so much for taking the time to review your pet bed, your feedback is very important to us. We are sorry to hear that the pet bed is not providing your animals with the sleep experience they are looking for. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so, so you can swap to a new pet bed. We hope this helps!

Sep 7, 2020
Anonymous
2 out of 5 stars review

Verified Purchase

Disappointing material

Although my dogs like the bed the moment they started scratching at the bed to get comfortable the material on the surface of the bed tore and now the dogs pull out filler material through holes. I am so disappointed in the type of material used. I plan to recover the surface of the bed because the price of the bed was too good. But I would not recommend this dog bed. GKM

Helpful?5Q6WOJSUC5JB13868071079
reply from Serta Team

Hello, we are sorry that the Serta XL Round Bolster Couch Pet Bed did not meet your expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Jan 13, 2019
Rob
1 out of 5 stars review

Verified Purchase

The bed in the picture is not the bed you get!!!

Was at a local sams club and saw a dog bed I wanted for my dog. Looked nice and firm which is what he needs do to his age. I decided not to buy in store and get it online instead. I picked a different color than the one in the photo but believed it to be the same style. When it was delivered my dog couldn’t even get onto the bed. It was too fluffy and not the same bed I saw in store and not the same bed that was pictured. I returned the bed.

Helpful?5Q6WOJSUC5JB13868071079
Aug 4, 2020
Pepper44
5 out of 5 stars review

Verified Purchase

Great bed at excellent price

The bed is a little different than the Serta camel back ones I usually get at Sam's, but they were not available. It is very soft and comfly while providing very good support, which I need for my dodgs. The dogs approve! I approve as it is the same high quality as the Serta Camel Back which holsd up after many washes. Nobody beats Sam's price for this bed or the other Serta dog beds they sell.

Helpful?5Q6WOJSUC5JB13868071079
Sep 23, 2020
Anonymous
2 out of 5 stars review

Verified Purchase

Not the same as the ones I ordered previously..

I have ordered two of these in the past and loved them for our large breed dogs. I recently ordered two more because we are moving to a new house and wanted new ones. They are not the same as the ones I had previously. They bolster part on the edge is not nearly as big as the old ones. Not happy.

Helpful?5Q6WOJSUC5JB13868071079
reply from Serta Team

Hello, we are sorry that the Serta XL Round Bolster Couch Pet Bed did not meet your expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

May 1, 2022
marie50
1 out of 5 stars review

Verified Purchase

Not durable

Dog loves it but not durable. Already have hiles in top cover

Helpful?5Q6WOJSUC5JB13868071079
reply from Serta Team

Hi there! We are sorry to learn of your experience. This product is manufactured by our licensed partner NVM Pet and they will be able to assist you with any requests about this items. Please reach out to NVM Pet at 704-814-6160 or customerservice@nvmpet.com. Thank you!

Apr 1, 2023
Tiffnay
5 out of 5 stars review

Verified Purchase

Great product

Great product. BOTH of my dogs love their bed!

Helpful?5Q6WOJSUC5JB13868071079
Apr 2, 2022
Joe
1 out of 5 stars review

Verified Purchase

Note

Rips very easily, has several holes in it after a few weeks. I would not buy again

Helpful?5Q6WOJSUC5JB13868071079
reply from Serta Team

Hello Joe. We are sorry to learn of your experience. This product is manufactured by our licensed partner NVM Pet and they will be able to assist you with any requests about this items. Please reach out to NVM Pet at 704-814-6160 or customerservice@nvmpet.com. Thank you!