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Customer reviews for Intex Queen Dura-Beam Comfort Pillow Airbed w/ Internal Pump for
Intex Queen Dura-Beam Comfort Pillow Airbed w/ Internal Pump
4.5 out of 5 stars
stars
926 ratings326 reviews
  1. 5 stars76% (701)
  2. 4 stars12% (112)
  3. 3 stars2% (22)
  4. 2 stars3% (24)
  5. 1 star7% (67)

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Showing 11-20 of 326 reviews
Nov 24, 2021
Pam
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Queen mattress

This was exactly what I needed and has worked well. It sit nicely in my queen size frame and with sheets and comforter looks just like a regular mattress.

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Nov 30, 2021
Momof2
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don’t buy

This does not hold air. I have slept on this mattress with my 4 y/o together we are less then 300lbs and the mattress always needs to be re-inflated every few hours.

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May 9, 2023
MandiR
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Wake to add air

I hate when I have to inflate during the night. The mattress didn’t stay fully inflated. I don’t know what’s being used now but this used to be one of my favorite brands. Unfortunately other brands have been the same.

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reply from Intex Consumer Support

Hello Mandi. Thank you for your review. We apologize for any inconvenience you have encountered with your airbed. Please contact our service center at 310-549-8235, for further assistance. Our business hours are Monday - Friday 8:30 am - 5:00 pm. PST.

Jun 7, 2022
Tina
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Won’t stay aired up!

Won’t stay aired up! I followed the directions about airing up prior to use and airing up a few times after. Went camping and this thing would not stay aired up! Absolute junk.

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reply from Supplier Response

Thank you for your review. We apologize for the disappointing experience you encountered with your airbed. Please contact our service center for troubleshooting support.

Jun 1, 2022
SSWAR
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not was I was expecting

Have had many airbeds in the past. Ordered this one and was excited about getting one that was not on the floor. However, I was very disappointed while trying to sleep I keep feeling like I was going to fall off. The edges do not seem to be firm enough to keep you in the bed. For one person in the center will have no issues However, with two each of us felt like we were going to crash down to the floor all night.

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reply from Supplier Response

Thank you for your review. We appreciate your feedback. Please contact of service center for trouble shooting support.

Sep 15, 2025
AM
2 out of 5 stars
2 out of 5 stars review

Not designed properly

Bed held air fine...middle of bed is very stiff but sides are much softer which causes you to roll off the bed. We tried different pressures as well, nothing helped. I've used other air mattresses before but this one is just horrible. You literally feel like you're going to roll off when turning over. Returning.

Helpful?4GYR4E56EWAT13867950156
reply from Intex Consumer Support

Thank you for your feedback. We’re sorry to hear about your experience with the Queen Dura-Beam Comfort Pillow Airbed. For product support, please contact us via chat at intexcorp.com or by phone at 310-549-8235.

Aug 27, 2020
Dunks
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Purchased after the derecho ripped through my community. Read the reviews. The bed arrived and was so excited to not sleep on the floor. Only to be disappointed. The air does not stay in during the night. Thought maybe it was a fluke and asked for a replacement. Nope. They both lose air during the night. Yes having the pump on the side helps. Especially when the air slowly goes out of the bed. Going to try a beautyrest next.

Review from walmart.com
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Sep 23, 2022
Sjm
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good product

It’s actually stayed filled all night long so very happy with it. Very easy to evacuate the air and store

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reply from Supplier Response

Thank you for your review. We are happy to hear you are satisfied with your purchase.

Dec 2, 2021
Disappointed in Arkansas
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Defective product

The air mattress had a slow leak and wouldn’t stay up throughout the night. Took it back to the local Sam’s for a refund.

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Mar 13, 2023
Adriana
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Air mattress

The air mattress is uncomfortable and loses air very quick!! I don’t recommend this air mattress to anyone.

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reply from Intex Consumer Support

Hello Adriana. We are sorry to hear of your disappointment with our product. For product support, please contact our service center.