I bought 2 of the sets back in July 2023 and already 1 piece has broken. The extension handle to the carry on size snapped off and it's only been used 2 times. Overall the luggage seems flimsy so this is not surprising, but very disappointing. We were replacing luggage we have used for 10 years only because we wanted something new and we are already back to using the 10 year old luggage.

As many other have stated, this luggage set is not for travelers that might need to check in a bag. We checked the first time, and the outside of the bag was completely destroyed. Mind you this was using it via first class travel in a Delta flight so it technically would've been treated a little bit better than most regular travelers on most airlines. Would not recommend. I bought it in a pinch for a last minute flight and because it was on sale I would have waited and fought a good reputable name brand if I had the option. Don't waste your money. The carry on luggage is good. But if you have to check it in for whatever reason, it WILL come back destroyed.

Very light with new TSA specs as I travel to Africa often.

The company does not stand behind its product, and it is difficult to contact them. There are numerous complaints filed with the Better Business Bureau, none of which have received a response. The company has an 'F'rating with the BBB.

Purchased in May 2026 for trip in early June 2026 -suitcase is already broke on first trip.

Luggage is great to look at but lasts a whole 2 trips. Not for frequent travelers flying or even driving. Poor quality and construction.

Haven’t used it yet, but it looks awesome. The interior is huge with great pockets. I’m a little nervous about the potential for it to be flimsy, but the 25yr warranty was a huge selling point! Can’t wait to fly with it!

I absolutely loved this set when my husband brought it home. After the second round trip flight, the checked bag’s zipper broke and now it’s permanently expanded. I couldn’t be more disappointed. Do not waste your money.

My husband purchased this set for me and I loved it at first but once I traveled by air the bottom cracked and some of my items came out of the luggage.

Not at all impressed with this luggage set! First we had issues with the locks and customer service was no help, returned and bought new set, the larger suitcase broke after first use! It had to be taped together for the wheel to not fall off.