We’re sorry to hear about your experience with Ziploc®. What you described is unusual, as it typically takes quite a bit of effort to remove the slider from the bag – so we appreciate you bringing it to our attention. Since this doesn’t meet our standards, we’d love the chance to chat with you further. Feel free to give us a call at 1-800-558-5252 (weekdays, 8 a.m. – 5 p.m. CT), and just mention reference number: 22949307. We hope to hear from you soon! – Megan, SC Johnson Consumer Care

Thanks for getting in touch with us, Stephanie. I'm sorry to hear about your experience. We'd expect each Ziploc® Freezer Bag to open and seal with ease. As your recent purchase wasn’t up to our standards, we'd love the chance to help further. Please give our experts a call at 1-800-558-5252 (weekdays between 8 a.m. and 5 p.m. CT) and provide your reference number: 22973565. We look forward to chatting with you! – Mindi, SC Johnson Consumer Care